Recognized as a Great Place to Work, ITRS is an Enterprise SaaS provider with industry-leading solutions. Our prestigious customer base includes 90% of the world's top investment banks. We are backed by leading private equity investors and are growing.
Our headquarters are in Shoreditch - London's tech hub – with offices in other UK and global locations from the Netherlands to Manila, NYC and Florida. We pride ourselves on a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people.
Scope of Role
Reporting to the Global Salesforce Lead, we are looking for a Salesforce Developer to join our team. You will work with in-house teams to manage ITRS’s global CRM solution “Omni.” You will oversee the delivery of Salesforce enhancements and integrations, ensuring they meet our needs.
As a Salesforce Developer you will:
- Build custom Salesforce solutions using Apex Code, triggers, classes, and Lightning Components.
- Integrate Salesforce with external systems using REST, SOAP, etc.
- Configure CPQ components.
- Implement best practices for code quality, testing, and deployment.
- Debug, troubleshoot, and provide technical support.
- Support the team by creating or updating test scripts and assist with any QA Testing required by the team or business.
- Improve strategy, scalability, and new ideas for Salesforce solutions.
- Collaborate with IT and departments on enhancements, issues, and releases.
- Manage 3rd party suppliers for service delivery and cost efficiency.
- Ensure CRM system compliance with security and regulatory policies (e.g., GDPR).
- Recommend and implement solution procedures.
- Help with IT security questions and audits.
- Support Salesforce governance, risk, and compliance activities.
Salesforce Clouds:
- Sales Cloud
- Service Cloud
- CPQ
- Pardot
- Certinia
- At least 3 years of experience as a Salesforce Developer or similar role.
- Salesforce Developer certifications (e.g., Salesforce Certified Platform Developer I & II)
- Proficiency in Apex, Visualforce, and Lightning web components.
- Integrate Salesforce with internal/external systems via APIs or via Middleware (e.g., Mulesoft, Boomi)
- Deep understanding of Salesforce's architecture, security and data model.
- Experience configuring Salesforce Flows, Workflows, Salesforce metadata and settings.
- Experience on data migration, cleansing, and transformation.
- Experience on Salesforce DevOps/Deployments Tools (e.g., Gearset) and Salesforce CLI is a plus.
- Experience in using Developer Console, Debug Logs and Apex Test Execution.
- Experience in QA testing and/or test automations in Salesforce is a plus.
- Experience on creating and/or writing technical documentation.
- Exposure on Agile methodology, Salesforce development life cycle and systems analysis.
- Knowledge of Certinia PSA, Pardot, Clari and Gong is a plus.
- Knowledge of ZoomInfo, BriteVerify, LinkedIn Sales Navigator, Zendesk, Conga Composer and Conga Sign.
- Team collaboration and continuous improvement mindset.
- Willingness to work in a hybrid setup, reporting onsite at least 2 days a week to our Makati office.
- HMO for you and your dependents
- Supplemental Medical Claim
- Employee Assistance Program
- Retirement Plan
- Flexible Hybrid Working
- Enhanced Parental Leave
- Life Assurance
- Subsidies and Allowances
- Referral Bonus
- Buy and Sell Holiday
- Training Reimbursement
ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing an environment where all employees can be their authentic selves and have a voice, allowing everyone to contribute equally. We remain committed to advocating inclusion, diversity, and equality into our ITRS family as we grow and enrich our business.
We welcome applications from everyone in the community as we recognize that a diverse workforce is stronger workforce.
Top Skills
What We Do
ITRS drives unified, intelligent monitoring to create competitive advantage from IT performance. The ITRS monitoring platform gives customers actionable intelligence from their IT. It enables users to identify, rectify, and actively prevent IT failures from happening - now and in the future – and drive better business performance from the outcomes.
By monitoring on-premises, cloud or hybrid IT estates, ITRS users can improve operational resilience for compliance and business continuity purposes. Other benefits include cost efficiencies, increased flexibility of their IT environments and improved customer experience.
With deep monitoring capabilities for legacy technologies, dynamic cloud environments and service-based architectures, ITRS serves more than 4,500 clients worldwide.
