First Things First - What We Can Offer You
- Responsible Time Off
- Opportunities for growth and development
- Second-to-none product training provided
- Comprehensive medical, dental, vision package with 100% employer paid options
- 401k/Retirement Plan with 6% employer match
- Flexible work environment
- Dog-friendly office environment
- Free parking
- Happy hours and office games
- Ground-breaking parental leave program
- $5k Travel Grant for medical procedures
The Job
The Salesforce Administrator role is responsible for managing and optimizing Simpro Group’s suite of Salesforce services and ensuring seamless integration with connected systems.
What You’ll Do
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Perform administration, maintenance, and support of the Salesforce platform, including user management, security settings, incident management and system updates.
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Monitor system health, troubleshoot issues, and ensure optimal performance.
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Implementation and management of third-party systems, APIs, and AppExchange applications with Salesforce.
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Design and maintain actionable reports and dashboards for stakeholders across departments.
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Automate business processes using declarative tools..
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Test and deploy new functionality, ensuring minimal disruption to end users.
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Support data imports, exports, and migrations while maintaining compliance with data privacy regulations.
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Collaborate with team members located in various time zones to gather requirements and deliver Salesforce solutions that meet business needs.
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Facilitate effective communication and documentation
What You’ll Bring
Required:
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At least 3 years of Administrator experience supporting Sales Cloud, Service Cloud, Field Servers and CPQ.
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Proficiency with Salesforce declarative tools, such as Flows and Validation Rules.
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Experience creating reports, dashboards, and actionable insights for stakeholders.
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Strong communication skills with the ability to collaborate in a global, cross-functional environment.
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Ability to work independently, prioritize tasks, and meet deadlines in a hybrid or remote work setting.
Preferred:
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Salesforce Certification (Administrator, Advanced Administrator, Platform App builder)
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Knowledge of third-party integrations & APIs.
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Experience working with international teams in different time zones.
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Exposure to Apex, Visualforce, or Salesforce development (not required but a plus).
Core values required of all Simpro, AroFlo, BigChange & ClockShark employees:
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome with us and to provide equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
So, if you'd like to join a fun and progressive organization where there are opportunities to develop your career, please apply now with your CV/resume.
*Please note, no agencies will be accepted in the recruitment of this role. We would like to take this opportunity to thank all candidates for their application. Only candidates who meet the criteria above will be contacted for an interview.
Top Skills
What We Do
Simpro is the total business management software for commercial trade service businesses. From job quoting and scheduling to inventory tracking, invoicing and everything in between, Simpro's smart technology solutions and expert long-term support help businesses build, repair and power their future with complete control over operations.
Led by CEO Gary Specter and headquartered in Brisbane, Australia, Simpro supports more than 8,000 businesses and 200,000 users worldwide in the electrical, plumbing, HVAC, security and fire protection industries with 400+ employees in six global offices.
In November 2021, Simpro acquired Clockshark, a US-based timesheeting and scheduling platform and AroFlo, an Australian-based job management software provider.
Our company is seeing tremendous growth globally and especially in the US. As our team grows, so do our opportunities! Join us! We'd love to have you along for the ride!
Why Work With Us
We are ONE Team.
No heroes. No egos. Just a diverse community of passionate people rolling up their sleeves and working hard to deliver exceptional technology, service and outcomes to each and every customer every day. Our values guide us:
We are One Team
We Innovate
We Own It
We Care
We Have Fun
We Understand
Gallery
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