SDR Team Lead

Posted 15 Hours Ago
Be an Early Applicant
Mexico City, Cuauhtémoc, Mexico City
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
At Qualtrics, our mission is to make business more human.
The Role
The SDR Team Lead at Qualtrics is responsible for leading a team of Sales Development Representatives, ensuring they meet revenue targets through training, coaching, and strategic support. This role involves recruiting top talent, conducting group trainings, and collaborating with account executives to optimize strategies for client engagement and revenue growth.
Summary Generated by Built In

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. ,,When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

SDR Team LeadWhy We Have This Role

Our SDR & leadership team is a group of highly driven individuals dedicated to closing experience gaps. Our SaaS platform is used to help some of the largest organizations in the world drive action with pre-built experience management (XM) programs and projects that anyone can use.

How You’ll Find Success

  • Takes initiative
  • Understands the expected outcome, gets the context, and then works entrepreneurially to get it done.
  • Highly communicative and influences effectively, creating trust at the team level.
  • Strong track record of exceeding quota.
  • Strong negotiating skills
  • Ability to sell a complex platform: Qualtrics Experience Management platform to large, strategic accounts
  • Crushing your quarterly revenue quotas
  • Producing top-notch Account Executives who ramp quickly and perform above expectations
  • Great trainer and hold team members accountable to their goals.
  • Not afraid to get on the phone with your team members to show them how it’s done.

How You’ll Grow

  • Structured promotion process/auto promotion process
  • Career Action Planning with Manager
  • Qmobility

Things You’ll Do

  • Support a North American sales team (advanced to Native English is a requirement) 
  • You love to recruit and interview top candidates across the country and travel to top-tier universities
  • You’re ready for on-call coaching with SDR’s to better their account approach, prospecting, and discovery efforts
  • You work strategically with Account Executive Leaders to determine optimized account coverage models
  • You lead group trainings with new hires and current employees
  • You hold your team accountable to obtain their monthly targets
  • You strategize with others leaders regarding the best practices for generating additional revenue and producing high-quality quota carriers
  • You’re quick to pick up the phone and make calls with your team to help them learn through example
  • You’re the type of person willing to put in whatever it takes to succeed

What We’re Looking For On Your

  • Ability to develop more sales/revenue for the company by creating legitimate pipeline
  • Ability to develop high-quality future Account Executives.
  • Looking for someone who can recruit, interview, train, coach, and prepare Sales Development Representatives for success.
  • Someone who is ready to hit and exceed aggressive targets in the areas detailed above.
  • Qualtrics is looking for a dedicated leader that is incredible at developing young talent.
  • Bachelor’s degree
  • Successful Account Executive experience (preferably 4+ years in technology sales), and leadership DNA, this could be a perfect match.

What You Should Know About This Team

We've grown our SDR Sales team to respond to very strong client demand for the Qualtrics Insight Platform. This growth has resulted in the need to bring on an exceptional leader with a track record of attracting, developing and motivating an elite team of enterprise SaaS sales professionals.
Our team is a group of highly driven individuals that are intelligent, organized, and dedicated. We work together as a team to accomplish and surpass quarterly and annual objectives. We are a goal-oriented team that works hard and enjoys the incredible trajectory that Qualtrics provides. Our overarching objective is to drive company revenue growth through client success.

Our Team’s Favorite Perks and Benefits

  • Salary + Uncapped Commissions and Accelerators
  • 100% Performance based promotions -- not politics or tenure
  • Catered lunch
  • Culture - Incredible work environment - you can wear jeans and bring your dog to the office, anytime
  • Quarterly team activities, winter and summer parties, and lots of Qualtrics swag
  • We offer private health insurance, annual experience bonus, wellness stipend to allow you to focus on yourself each quarter, and much more
  • The annual Qualtrics Experience Bonus can be used for an experience of your choosing. Some team members have chosen to use the bonus for vacations, concert or event tickets, or home improvement projects.

 

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

 

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

 

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

 

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

 

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

 

What the Team is Saying

Saloni
Alexia
Kate
The Company
HQ: Provo, UT
5,000 Employees
On-site Workplace
Year Founded: 2002

What We Do

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally.

"We are in the business of empowering organizations to really understand what people want, and then act on it with empathy, speed, and scale. This is what Qualtrics Experience Management is really about." - Zig Serafin, CEO

Why Work With Us

We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And, most importantly, where what you do matters. That's why we work at Qualtrics.

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Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.

Typical time on-site: None
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