Sales Support Associate

Job Purpose:

Performs administrative, clerical, and data entry duties to support sales operations. 

Responsibilities:

Individual must be able to perform the essential duties with or without reasonable accommodation. 

• Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives; 

• Establish and maintain relevant files and process incoming and outgoing mail; 

• Answer incoming calls from customers and internal contacts, take messages and follow-up as appropriate; 

• Perform efficient and accurate data entry using MRC Global specific software: may include purchase orders, sales orders, expediting, sales quotes, buyouts and/or direct shipments with vendor verification; 

• Confirm accuracy of purchases with vendors to include shipping, billing and customer support; 

• Assist with on-going competitive analysis to include the preparation of reports or other materials; 

• Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, office supply orders;  

• Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills; 

• Perform other duties or projects as assigned; 

• Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately. 

Qualifications:

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered. 

• High school diploma or GED (General Education Degree); 

• Two years’ experience in working in a business office; 

• Experience or the ability to learn purchasing systems, RAZOR and other MRC Global specific software; 

• Ability to maintain strict confidentiality (specifically regarding department, contracts and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team; 

• Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook; 

• Ability to work scheduled and unscheduled overtime. 

Additional Qualifications:

• Must have the ability to provide documentation verifying legal work status; 

• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries; 

• Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. 

Working Conditions: 

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.