We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
We’re an award-winning business process outsourcing provider, partnering with global brands to deliver high-quality contact center and back-office services. With offshore, nearshore, and onshore locations, we provide flexible and innovative solutions to our clients worldwide.
Our employee value proposition, Come for a career, stay for the fun, reflects our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?
Come for a career, stay for the fun!
(Choose the benefits that apply to this role/campaign)
- HMO coverage for you and your family
- Work flexibly with our hybrid working environment
- Yearly Kick-Off Parties with major giveaways (like a car in 2023!)
- Get recognized through our ‘Value Awards’
- Grow your career – we love promoting from within
- Do meaningful work and collaborate with the best
- 900 promotions given each year
- 2,700+ leadership training courses
A Glimpse into Your New Role
As a Sales Support Assistant, you will play a key role in supporting the business development team and ensuring a seamless sales process. You will work closely with the legal team, sales managers, and stakeholders to manage proposals, maintain CRM data accuracy, and support client relationship management.
Key Responsibilities:
- Assist in the contracting process, ensuring all offers, dependencies, and assumptions are accurately documented.
- Maintain and update CRM (HubSpot) with lead and sales data to ensure integrity and accuracy.
- Support the Sales Support Manager in preparing marketing materials, proposals, and sales presentations.
- Research potential leads using databases and online resources (e.g., council websites, BCI, Estimate One).
- Obtain pricing quotes (Backhaul & Security) from suppliers and stakeholders to support business requirements.
- Collaborate with Business Development Managers (BDMs) to book meetings, establish client relationships, and qualify leads.
- Analyze competitor and market trends to provide insights for business development strategies.
- Ensure regular follow-ups on leads in coordination with state managers.
What You’ll Bring
- Bachelor’s degree in ICT, Business, or a related field.
- Experience in sales support, client management, or ICT sales.
- Proficiency in MS Office (Word, Excel, PowerPoint) and CRM tools like HubSpot.
- Strong research and investigative skills to determine decision-makers in lead generation.
- Excellent written and verbal communication skills.
- Time management, prioritization, and organizational skills.
- A proactive, customer-focused, and team-oriented mindset.
- Experience in the construction and/or development industry is a plus.
With a diverse global team working together, we proudly embrace these shared values:
- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each other.
What are you waiting for?
Join the A-Team and experience the A-Life!
Join the A-Team and experience the A-Life!
Top Skills
What We Do
Acquire BPO is an award-winning global outsourcer with over 19 years of experience and more than 9,500 full-time employees across Australia, the Dominican Republic, the Philippines, and the United States. We provide Customer Experience and Back Office outsourcing services from offshore, nearshore, and onshore locations. Our commitment to Safety, Flexibility, and Innovation makes us the partner of choice for businesses leveraging top global BPO and AI resources with confidence.
We take an agnostic approach to vendors and solutions, ensuring the best-suited technology for each scenario.
Our distinctive edge lies in our unparalleled commitment to fostering trust and cultivating long-term partnerships through direct engagement from our executives and owners. Our delivery centres meet international standards with carrier-grade infrastructure and globally redundant paths.
We are globally PCI-DSS v4.0 certified and strictly adhere to ISO/ISMS, SOC 1 & 2, HIPAA compliance standards, and international data privacy regulations. Our Australia- and US-based Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers ensure risk-free transition and key client focus.
Our Automation & Intelligence team offers end-to-end automation solutions, leveraging the latest technologies. We deliver tailored solutions for unique challenges, ensuring optimal outcomes and sustained growth.
We maintain transparent partnerships based on trust and open communication, fostering strong, long-term client relationships and ensuring continuous improvement and innovation.
As a values-driven organisation, we attract great talent and invest in training, free family health cover, community assistance, team-building, and strong engagement activities.
Visit www.acquirebpo.com for more information
