Company Description
Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds.
Since 2000, we’ve been keeping businesses connected.
At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof.
Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant.
Job Description
Purpose of the role
The Managed Services Sales Specialist is an expert advisor on the Daisy Managed Services portfolio, supporting the Daisy Sales Team as a consultant for both new logo and existing clients. As a Sales Specialist you will be responsible for driving the growth of the Managed Services portfolio and other Daisy services, sourcing new business opportunities to sell to a target customer base in both private and public sector.
The Managed Services Sales Specialist will drive the sales engagement across the Managed Services portfolio for our customers. In addition, this role is responsible for identifying and winning new logo customers to Daisy using sales, marketing, and vendor initiatives to expand Daisy‘s presence within the commercial and public sectors.
The role is predominantly customer facing, requiring ownership of, and an ability to develop, drive and execute all phases of the sales cycle. This includes, but is not limited to, the identification and qualification of opportunities, solution presentation, commercial negotiation, order processing, and working with PreSales colleagues to produce high level solution designs and quotes.
The candidate should be comfortable working in a dynamic environment and capable of prioritising workload based on the customer’s expectations whilst following internal governance demands of the business.
What you will be doing
- To become a subject matter expert for Daisy Managed Services solutions, demonstrating product and industry credibility to customers and internal teams
- To negotiate sales transactions
- To work with Sales teams, business transformation and marketing to proactively identify Managed Services sales opportunities in the Daisy account base and new accounts
- To understand customer business objectives and match these to relevant solutions
- To understand customer technical and commercial requirements, build and present solutions that meet these requirements
- To learn, understand and articulate Daisy’s value proposition
- To build strong internal relationships integral to facilitating a strong team environment
- Contribute to the development of the Daisy Managed Services proposition, working with the Tower Head, specialists, Product managers, vendors and customer base.
- To achieve relevant sales and vendor certifications
- Carry out any ‘ad hoc’ assignments as and when required
- To be compliant with health and safety company policy and legislation
Qualifications
- Significant experience in a consultative sales role within Managed Service Solutions arena
- Proven experience as a quota bearing sales contributor with demonstrable success at selling Manage Service solutions.
- Candidates should be familiar with modern Managed Services solutions
- The successful candidate will demonstrate a proven track record of sales performance and a strong understanding of the UK Managed Services marketplace including end user services, technical managed services/traditional support towers and SIAM models..
- Experience with key vendors in your specialism
- Strong understanding of the marketplace, technologies and emerging trends in your specialism
- Experienced at presenting strategic solutions to C-Suite
- Ambitious, focused and goal orientated
- Flexible and able to adapt to change with a drive to self-improve
- Extensive sales experience within the UK Managed Services marketplace
- Proven track record achieving sales targets
- Experience creating, managing, negotiating, and closing substantial Managed Services contracts
- Excellent communication skills ranging from persuasive skills on a one-to-one basis to presentation skills to groups
- Exhibit an ability to learn quickly and pass this acquired knowledge on to others
- Excellent verbal and written communication skills
- Ideally well versed in Microsoft Office and Salesforce
- Able to set goals and standards of performance in order to achieve short-, medium- and long-term objectives
- Enthusiastic and self-motivated
- Supports colleagues and works to deliver for the team rather than the individual
- Exceptional numeric skills and a keen attention to detail
- Demonstrate key relationships with or an understanding of market leading vendors
- Appetite for self-education and certification to promote own development in conjunction with Daisy training initiatives
What We Do
The Daisy Group was founded by current Chairman Matthew Riley in 2001. Over the last two decades Daisy has developed through a combination of organic and acquisitive growth to be one of the largest providers of communications, IT and cloud services across the UK and internationally. 2018 saw key change within the Group as four independent businesses were established to better serve the needs of direct customers and indirect partners. Daisy Communications and Daisy Corporate Services remained unchanged. The most significant change saw the merger of the Group’s three channel-serving businesses (formerly known as Daisy Wholesale, Daisy Distribution and Daisy Worldwide) under a new single brand, Digital Wholesale Solutions. The Daisy Partner Services business also began to operate independently under the new name of Allvotec. In March 2021 private equity fund Inflexion invested in the Digital Wholesale Solutions business, which was demerged from and left the Daisy Group. Today the Daisy Group includes Daisy Communications serving the needs of small to medium businesses and Daisy Corporate Services for the mid to enterprise market – both remain significant providers for UK businesses, with portfolios spanning Lines & Calls, Mobile and Connectivity, right through to Unified Communications, Business Continuity and Cloud & Hosting and Security.
