Introduction to the job
Role as Account manager to manage HMI ebeam business in Micron account in Asia including service to drive the business growth through account strategy execution and to drive the customer satisfaction with the collaboration across functional team to maintain our market position.
Role and responsibilities
- Develop account strategy and drive the execution together with cross-functional team to deliver the result.
- Need to understand customer requirements and market conditions in order to drive the new product penetration with execution plan for the success.
- Build strong customer relationship and drive the customer satisfaction metrics.
- Provide the VOC and market intelligence back to marketing for product roadmap and business strategy development.
- Commercial negotiation to win the business with justification for pricing and terms to meet business requirements.
- Provide the forecast with rationale as basic.
Education and experience
- Engineering degree with minimum 6 years relevant experience in semiconductor industry and understanding semiconductor process and operation.
- Having background as process engineer or application is plus.
- Good relevant experience and knowledge of the material, equipment and service.
- Track records in developing new business and customer engagement.
Skills
- Strong and effective customer communication and management skill.
- Strong negotiation and project management skills.
- Strong execution to drive progress and deliver the result.
- Problem solving mindset and be able to work with customers and internal technical team for new ideas/ approach to deliver the solution to fulfill customers' needs.
- Good presentation skill in English.
Other information
- This role will have 10-20% travel.
Diversity and inclusion
ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.
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Top Skills
What We Do
ASML is a high-tech company, headquartered in the Netherlands. We manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations across Europe, Asia and the US.
Behind ASML’s innovations are engineers who think ahead. The people who work at our company include some of the most creative minds in physics, electrical engineering, mathematics, chemistry, mechatronics, optics, mechanical engineering, computer science and software engineering.
Because ASML spends more than €2 billion per year on R&D, our teams have the freedom, support and resources to experiment, test and push the boundaries of technology. They work in close-knit, multidisciplinary teams, listening to and learning from each other.
