[KEY ACCOUNTABILITIES]
Represents the business unit in a professional, positive manner.
Develops and deploys comprehensive customer strategies that improve the profitability and growth.
Understands our market share, competitive position, and profitability at each assigned account.
Works in conjunction with sales management to deploy comprehensive pricing strategies which are market driven, based on the value provided to the customer and competitive alternatives.
Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong relationships with key decision makers, developing coaches and sponsors as necessary.
Develops proactive new business opportunity (NBO) plans, tracking and recording progress toward sales objectives.
Monitors market dynamics including customer and competitor and reports to sales management for consolidation in our market sensing process.
Takes ownership of total customer satisfaction, monitoring our performance on key supplier metrics and pursuing corrective action plans as appropriate.
Develops sales forecasts for use in the LRP and monitors market trends throughout the year for use in monthly forecast adjustments.
Provides global coordination on customer issues where required.
Complies with contract review procedures and BW commercial policies.
Internal Use Only: Salary
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