It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Ingram Micro. It is all about the people
27000+ people all over the world – talented and experienced – this is the Ingram Micro team. We are a Global Technology and Supply Chain Service Provider.
We are a team of 1300+ in Bulgaria and we advance together – to оur business goals, to a better career, to our personal development.
Wherever you are on your career path, we will help you keep going forward!
What You’ll Do:
You will play a key role in advising our B2B customers in the IT industry. Your responsibilities include:
- Consultation and Support: Assist customers with expiring licenses and take ownership of their inquiries regarding product information, pricing, and vendor specifics.
- Contract Management: Manage license renewal agreements for relevant vendors in accordance with internal and external procedures.
- Collaboration: Work closely with other sales team members, organizations, and management to develop optimal solutions for our customers.
- Customer Focus: Ensure that customer inquiries are handled promptly and escalated appropriately when necessary.
You’ll be a great fit if you have:
- Strong knowledge in German - written and verbal at C1 level
- Good knowledge of English
- Excellent written, verbal, interpersonal, presentation, and negotiation skills
- Strong organizational skills and problem-solving agility are also required
- A customer-driven approach and good customer management skills
As we value our employees, we offer:
- Competitive salary & Bonus system
- Additional health insurance + Dental & Optical care, Hospital & Pregnancy care
- Well-being Program & Multisport card
- Food vouchers & Transport Allowance
- Referral and baby bonus
- Paid holiday days increasing in time
- Career growth and development – internal and external trainings, language courses
- Free access to LinkedIn Learning Platform
We are looking forward to receiving your application!
#LI-Hybrid | #LI-DI1 #IngramMicroBulgaria
Top Skills
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.