Since our launch in 2013, Confiant has solidified its position as a trailblazer in cybersecurity with our first and only technology that actively blocks bad ads. Our mission? To rid the digital world of malvertising with every bad ad we detect. Our ground-breaking technology makes it easy to identify, block, and replace the intrusive ads that threaten our clients' reputation, revenue, and resources. We've integrated with 100+ major US publishers and ad platforms, and our seasoned security team has developed real-time monitoring systems capable of unearthing even the most sophisticated malvertiser methods.
The Role
Confiant is seeking a Sales Reporting Engineer to expand our growing team. The ideal candidate will be able to translate data into compelling narratives that enhance sales relevance and customer alignment. This role focuses on framing technical solutions, business insights, and customer education through data-driven storytelling. Reporting to the Sales Engineering Lead, you'll collaborate with our Sales, Customer Success, Marketing, and Product teams to establish customer-facing reporting structures, deliver value-driven presentations, and define business-focused data requirements. The ideal candidate excels at crystallizing customer results, identifying market alignment opportunities, and bridging internal expertise with customer needs, combining technical skills, analytical thinking, and a forensic approach with strong customer engagement.
Responsibilities
- Product Education & Promotion: Deliver technical presentations, maintain product expertise, support technical documentation, and develop educational materials highlighting product value.
- Customer Adoption & Value Analysis: Analyze feedback to assess product alignment with customer goals, design health scoring systems, and track adoption metrics to optimize value delivery.
- Value Tracking & Reporting: Develop and maintain customer health metrics, create automated reporting solutions, and provide executive-level performance insights.
- Solution Design & Implementation: Architect reporting solutions, collaborate on proof of concepts, implement feedback systems, and integrate telemetry tracking for customer outcomes.
- Stakeholder Engagement: Build strong customer relationships, facilitate communication between technical and non-technical teams, and present insights effectively to diverse audiences.
Qualifications
- 3+ years experience in technical customer-facing roles
- Experience with data visualization tools (Tableau, Looker, Power BI)
- Experience with CRM systems and customer feedback tools
- Proven track record of successful customer engagement
- Excellence in technical presentation and communication
- Strong analytical and problem-solving capabilities
Nice To Have
- Experience in SaaS Customer Success or Sales Engineering
- Knowledge of data analytics and business intelligence tools
- Background in customer education or technical training
- Understanding of data privacy and security requirements
Base Pay
$80,000 - $100,000/year
Benefits
- Fully Remote
- Unlimited Paid Time Off
- Sabbatical
- Stock Option Plan
- Exceptional Health Care Plans (Medical, Dental & Vision)
- FSA & Commuter Benefits
- Employee Sponsored Disability & Life Insurance
- 401(k) Plan with Automatic Employer Contribution
- Enhanced and Extended Family Leave
- Learning & Development Budget
- Yearly Office Supply Stipend
- Free Global Co-Working Membership
Confiant is a fully remote company, committed to fostering an inclusive, dynamic work environment where every voice is heard and every contribution matters. If you're eager to make an impact in cybersecurity, while being part of a world class team, we're your perfect fit. Join us at Confiant and help revolutionize digital ad security and shape the future of a safer digital world.
We strongly encourage women, members of the BIPOC community, members of the LGBTQIA+ community, people with disabilities and people who are neurodivergent to apply.
To learn more about us, please visit www.confiant.com
What We Do
Confiant is the cybersecurity leader in detecting and stopping malvertising attacks and offering control over ad security, quality, & privacy issues that plague the online advertising industry and victimize users. Our unique integrations give us unparalleled visibility into the phishing, malware and scam attacks that target victims via ads.
Why Work With Us
Confiant is a small but mighty, purpose driven team. We care about our employees and believe in wholeheartedly in our company values. We provide and sponsor professional development opportunities and wellness programs.
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