Sales Operations Specialist

Companial is a unique place where creativity and innovation is core to who we are and what we will be in the future. Where you can have new ideas everyday and work with your colleagues to bring them to life. We work together, help each other and our clients, the Microsoft Dynamics partners across Europe, North America, Asia, and Australia.

We are looking for a Sales Operations Specialist to join our team based in Vilnius/Kaunas, Lithuania. 

In this role, you will be the mediator between the sales, technical, and project management teams, focusing on day-to-day operational efficiency, quality assurance, approval collection, and documentation preparation.

What you will do:

• Documentation preparation and data update in the systems:
• Project proposal preparation and data update in the CRM system;
• Project agreement preparation and data update in the CRM system;
• Close collaboration with technical, and project management teams ensuring smooth agreement fulfillment;
• Approval collection from the stakeholders;
• Raising any possible risks that could impact on the project;
• Quality assurance in the internal systems regarding the upcoming project;
• Ensure data accuracy and integrity in reports and dashboards.




Project’s invoicing:

• Entering information in the internal system regarding the signed project agreement;
• Issuing invoices for the projects;
• Provide quality assurance for project dimensions and set up in the internal system. 




Sales support:

• Working closely with the sales and supporting them on a daily basis;
• Providing status updates on the ongoing tasks;
• Train and assist sales in using CRM tool effectively.




Other:

• Participating in the team initiative process and looking for improvement areas.

What we expect from you:

• 1+ year experience in operations/administrative/back office or similar role;
• Excellent skills in spoken and written English;
• Strong attention to detail;
• Strong interpersonal skills, demonstrating empathy and calm demeanor in the interactions;
• Good communication skills to provide clear instructions and updates to other teams at different levels;
• Ability to prioritize tasks and manage time effectively;
• Ability to troubleshoot issues with the processes, tools, and propose solutions;
• Eager to deep dive into the Microsoft Dynamics world;
• Familiarity with CRM and ERP systems would be an advantage

We offer:

• Collaborative, friendly work environment focused on continuous improvement and growth;
• A highly skilled international team working with the leading Microsoft-based technologies;
• Flexible working hours and location, home office benefit
• Flex benefits bonus focused on health and wellbeing
• Training, development and certification opportunities
• 2 additional business days of annual vacation
• Life and risk insurance
• The longer you work, the more bonuses you get (more additional annual vacation days, health insurance package)
• Annual team events
• Shared parking space and open office working environment with free booking;
• The salary range is 1900 - 2300 EUR GROSS / month depending on your experience

Companial is the largest and fastest-growing international network of Microsoft Dynamics Partners.

Companial supports its Dynamics Partners – Resellers, System Integrators, Service Providers, and ISVs – with business and technical services aimed at growing revenue, lowering costs, and improving customer satisfaction. Companial is an official SMB ERP Distributor; Indirect CSP Provider for Microsoft; a Microsoft ISV Development Center; and Member of the Partners Advisory Council. Companial’s high-quality Microsoft Dynamics 365 upgrade, development, and migration services, together with its leading Microsoft Azure managed hosting service, helps Microsoft Partners offer better business value to their customers when delivering solutions on-premises and/or in the cloud. Companial is currently delivering and supporting over 1000 Dynamics Partners in more than 40 countries worldwide.