Job Title
Sales Operations Senior SpecialistSummary of the Role
As a Sales Operations Senior Specialist, you will leverage your advanced technical and functional expertise to manage and streamline the contract administration and product activation processes. You will play a pivotal role in ensuring compliance, accuracy, and efficiency in our operations, while also supporting and guiding junior team members. Your contributions will directly impact our business success and customer satisfaction.
In This Role You’ll / Your Main Responsibilities
· Contract Administration: You will be responsible to centralize, register, and quality-check all contractual documents, ensuring compliance before implementation and billing. Maintain and update the database of contracted products, coordinating legal validation and signatures.
· Product Activation: You are to facilitate product activation by providing sales teams with order forms, analyzing and releasing them for timely activation. Manage online orders, update databases with product information, and track wins/losses and responsible parties.
About the Ideal Candidate
· You have 5+ years' experience and specialized knowledge in contract administration and product activation. You understand how your role contributes to the broader business and can act as a mentor to less experienced colleagues.
· You are skilled at influencing decisions, anticipating dependencies, and navigating complex scenarios. You contribute to cross-functional projects and propose process improvements.
· You are able to work independently within the framework set by your manager, seeking guidance only in the most complex situations. You are accountable for your commitments and those of your team.
· You are proficient in using CRM systems, and other relevant tools. You ensure data accuracy and compliance with internal processes.
· You have excellent communication skills and can effectively collaborate with legal, sales, and other teams to ensure smooth operations.
Working at Amadeus, you will find:
🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
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Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
What We Do
Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways.
Technology has always been critical to developing global travel, increasing scale, choice and access. We have developed our technology in partnership with the travel industry for 30 years.
We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems our customers need.
