Sales Operations Manager, Special Markets

Job Description:

We are looking for a skilled Sales Operation & Reporting Manager to join our Commercial Operations team. This role is essential in supporting one of our fastest growing Sales group with their contracting processes and reporting needs. The ideal candidate will possess strong analytical skills, excellent attention to detail, and the ability to work collaboratively across departments. This is a highly critical role that will influence decision making with our business partners based on data and while streamlining processes.

ESSENTIAL RESPONSIBILITIES include the following. May be assigned as needed to duties not listed here:

Process Improvement:

·       Identify and implement process improvements to enhance contracting efficiency.

·       Stay updated on industry trends and best practices in contract management and reporting.

·       Implement processes that enable accurate tracking of Dental Service Organizations performance (DSOs) along with other members of the team

Report Generation:

·       Develop and generate regular and ad-hoc reports to meet the needs of various departments.

·       Ensure accuracy and completeness of data in all reports.

·       Develop a reporting vision for the Special Markets (SM) team which clearly articulates the performance and growth of that Sales group.

·       Support SM team with their quarterly business reviews with dental customers

Data Analysis:

·       Analyze data to identify trends, patterns, and insights that can drive business improvements.

·       Clearly articulate the performance of various DSOs and ROI, making recommendations on contract renewal pricing

·       Present findings and recommendations to senior management and stakeholders.

Data Management

·       Maintain and update reporting databases and systems.

·       Ensure data integrity and consistency across all reporting platforms.

·       Work with cross functional partners to ensure customer are tagged correctly in CRM and Oracle system to enable accurate reporting

Collaboration and Support:

·       Work closely with Special Markets Sales team to understand business needs and tailor reports accordingly.

·       Provide guidance and support to SM team regarding their QTD performance and areas of growth.

Job Requirements:

Required:

• Bachelor’s degree in Business Administration, Finance, or a related field.
• 5+ years of experience in sales reporting and/or sales operations, preferably within a health care or dental company.
• Experience with business intelligence platforms (e.g., Tableau, Power BI, SAS)
• Experience managing/leading people
• Candidate must reside within a commutable distance to our corporate office in Brea, CA. Must be able to work a 'hybrid' schedule. "Remote" is not an option for this role.

​Preferred Skills:

• Strong cross functional stakeholder management
• Familiarity with project management principles and practices.
• Experience in auditing and compliance within compensation frameworks.
• Strong proficiency in data analysis tools and languages (e.g., SQL, R, Python)
• Strong analytical and quantitative skills, with proficiency in Excel and data analysis tools.
• Excellent communication skills, both written and verbal.
• Detail-oriented with strong organizational and time management abilities.
• Ability to work collaboratively with cross-functional teams.

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Target Market Salary Range:

Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.  At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.

$85,000 - $157,900

Operating Company:

Ormco

Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential.

Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The “EEO is the Law” poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate.  Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.  An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening.  Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.