Sales Operations Coordinator

Job Posting:

The Minka Group has grown to become a leader in the decorative lighting and fan industries. As a company, we pride ourselves on the quality and workmanship of each and every fixture we produce. With people and distribution operating on two continents, the Minka Group family of businesses is leading the way in product design, knit together by a single level of quality over a broad range of price points.

Minka Group is now hiring for an exciting opportunity as a Sales Operations Coordinator!

Responsibilities:

• Sales Support: Collaborate with the sales team and our rep teams to streamline processes, resolve issues, and improve ease of doing business.
• Analysis of New Customers: Conduct a monthly review of new customer additions and follow up to assess sales performance and explore strategies to increase their sales.
• Quoting Process: Provide quotes within 24 hours for standard requests. Follow up on outstanding quotes to track their status and coordinate which quotes have converted into actual sales.
• Reporting & Analysis: Generate regular reports on sales performance and analyze data to identify trends and opportunities for improvement.  Ensure accurate, program level reporting is created and maintained. 
• Cross-Functional Collaboration: Work closely with marketing, customer service, and product teams to align sales strategies and objectives and ensure that internal sites, forms and materials are maintained for our teams and customers.
• Pricing Coordination: Manage and maintain pricing updates and communications.  Manage the yearly price increase schedule, UMAP/UMRP files and ensure timely communication to customers, sales partners and internal teams. Send out Monthly ALA price sheets.
• Training & Onboarding: Assist in the onboarding of new sales team members and agency representatives by providing training on systems and processes.
• Communication Management: Assist with the timely communication across the organization to ensure new product development launch activity support, channel/customer updates and any trade shows, meetings & trainings.
• Website: Assist with updates to the company’s online portal, including product listings, price sheets, and customer-facing forms. Collaborate with the marketing team to resolve any issues that impact the sales process or customer experience.
• Incentive Update: Assist in distributing annual incentive letters, promotional offers, and updates to the sales team and customers. Track incentive program performance, gathering feedback and suggesting improvements to increase engagement.
• Collaboration: Work various departments to optimize the sales cycle, develop effective sales strategies, and support the company’s growth objectives.

Qualifications:

• Proactive Attitude – we seek individuals who take initiative and act without needing direction.
• Bachelor’s degree in business, Marketing, or a related field.
• Proven experience in sales operations, business analysis in an omnichannel environment. 
• Proficiency in data analysis tools (e.g. Excel, Power BI).
• Excellent organizational and communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Strong attention to detail with a focus on accuracy and data management.

At Minka Group, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$21.42 - $34.91

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information