Sales Operations Coordinator

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

Job Purpose/Overview

As a Sales Operations Coordinator, you will play a pivotal role in supporting the sales team by ensuring the seamless execution of requests and the Sales Ops team by providing extensive testing and quality control. This role is responsible for conducting QC checks prior to new updates going live, managing sales requests within the CPQ system, and providing troubleshooting and guidance to the sales team. The ideal candidate will thrive in a fast-paced environment and exhibit strong attention to detail, problem-solving skills, and a commitment to operational excellence.

Essential Duties and Responsibilities

As a Sales Operations Coordinator, you will work in a fast-paced environment, with a high volume and velocity of work that is a result of the demand generated by our Sales Associates. Serving as a valuable partner to the Sales team, your role will be instrumental in enabling them to achieve their sales targets and assisting the company in reaching its overarching organizational goals. Your expertise and support will be crucial in navigating this energetic setting and ensuring the efficient execution of requests.

• Conduct thorough QC checks to validate programming changes before they are implemented.

• Respond to real-time requests from sales representatives, such as entering deal details and submitting for approvals.

• Input and manage requests or tickets from the sales team, ensuring accuracy and timely processing.

• Troubleshoot issues and resolve inquiries related to sales operations, programming, and system usage.

• Serve as a point of contact for the sales team, answering questions and providing operational guidance.

• Collaborate with internal teams to streamline processes and enhance system efficiencies.

• Identify opportunities for process improvement and recommend solutions to enhance operational performance.

• Participate in special projects or initiatives as assigned.

Education and Experience

• Bachelor’s Degree or equivalent experience preferred.

• 0-2 years of experience in sales operations, data management, or a similar role.

• Familiarity with CPQ systems and sales processes preferred.

Knowledge, Skills and Abilities

Sales Operations Coordinators need the following skills in order to be successful:

• Exceptional attention to detail and accuracy.

• Strong organizational and time management skills.

• Ability to prioritize tasks and meet deadlines in a fast-paced environment.

• Excellent communication skills, both written and verbal.

• Problem-solving mindset with the ability to troubleshoot and resolve issues efficiently.

• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.

• Experience with CPQ systems and CRM platforms is highly desirable.

• A proactive approach to identifying and implementing process improvements.

• Ability to work both independently and collaboratively as part of a team.

Sales Ops Coordinator Work Environment:

• Sales Operations Coordinators work in a fast-paced environment where they are constantly interacting with sales associates, Sales Ops leaders, and other members of the sales team.

• They must be able to handle multiple tasks simultaneously and be able to work well under pressure.

• Work regular business hours, but they may occasionally have to work overtime to meet deadlines or to support other time zones.

Travel

Minimal Travel; less than 10%

Compensation

$25.60-$30.10 per hour

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.

• All Full-time associates are eligible for the following benefits and more:

• Paid Time Off & Holidays

• Medical, Dental, Vision (Multiple Plans Available)

• Basic Life (Company Paid) & Supplemental Life

• Short and Long Term Disability (Company Paid)

• Flexible Spending Accounts/Health Savings Accounts

• Paid Parental Leave

• 401(k) with company match

• Tuition/Continuing Education Reimbursement

• Life Assistance Program

• Pet Care Discounts

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers.

Note to Search Firms/Agencies

Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.