Sales Operations Coordinator / Deal Desk

Meet Yubico: the inventor of the YubiKey––the world's first and leading security key. Our company’s mission is to make secure login easy and available for everyone. Yubico was founded in 2007 by Stina and Jakob Ehrensvard, and recently went public on Nasdaq Stockholm Main Market: YUBICO. Our customers include Fortune 500 companies, hundreds of government agencies and millions of individuals in over 160 countries that rely on Yubico technology to secure access to computers, online services and mobile apps. We  are a global company with a strong company culture and employees located in over 14 countries. Yubico’s  headquarters are based in  Stockholm, Sweden and Santa Clara, CA.  Aligned with our mission to make the internet more secure for everyone, Yubico donates YubiKeys to organizations helping at-risk individuals through our philanthropic initiative, Secure it Forward.

At Yubico, we offer:

Yubico Values: We work to ensure that our employees have an open space to have their voices amplified to create a workplace where everyone feels like they belong. Aligned with this, our employees have created some pretty cool Employee Resource Groups: YubiPride, YubiBIPOC, YubiSustainability and YubiWomen. Additionally, Yubico donates YubiKeys to organizations in need all over the world (you can read more about our work here).

Social Connection: Relationships and connectedness matter, and we love spending time with our team! Our virtual workspace keeps us connected day-to-day whether it's through Yubico celebrating wins or our buzzing Slack communities. We host an all-team event in a new location every year where we plan for upcoming quarters, set goals, and most importantly, host fun events to encourage team building outside of the workplace. Check out our Life at Yubico Page on LinkedIn and our awards here.

The Role:

Yubico is looking for a dynamic, experienced, highly driven Deal Desk Specialist that will be responsible for deal support to a regional sales team. 

Our primary focus is increasing sales effectiveness; we are passionate about how Deal Desk can help the sales team be more strategic and efficient. This role will work with cross-functional teams such as Sales, Legal, Finance and Product. 

You should be a detail-oriented self-starter who enjoys working in a fast-paced organization with users from all levels of the company. You should be able to provide sound business insight for building operational excellence as well as have a good understanding of sales cycles, complex hardware and software deal structures, and the complexities of global transactions and hardware fulfillment.  

At Yubico, we work closely as a team, value respect and humility and are always willing to pitch in and help other members of the team. We are looking for someone who is passionate about Deal Desk, enjoys working closely with sales, embraces challenges, and possesses the emotional smarts to tackle them.

Tasks & Responsibilities:

• Drive data integrity in SFDC and manage account data
• Support sales with data (PO entry) entry in SFDC
• Assist in training and clarifying to sales what is needed (as well as helping out hands-on)
• Maintain backend communication between Yubico and our Partners
• Assist the sales team through the sales process in account management, quote creation/management, and opportunity management
• Understand the Sales Cycle (Lead-to-Cash) and secure the organizational requirements are met
• Ensure deals are well structured, aligned to company policy, and ready to be processed efficiently 
• Work cross functionally to improve overall operational processes as well as document and communicate current policy and process
• Assist Sales Operations team with process improvements
• Work closely with Sales, Finance, Supply Chain, & Legal teams to align our processes to make the deal close in a frictionless, timely manner 
• Process Purchase Orders and Review Deals via Yubico AB and GmbH
• Act as Order Support for Distributors in EMEA and APJ
• Pre- and Post-sale Support for our internal sales and channel reps
• for orders through Yubico AB and GmbH
• Assist in Account Approvals

Basic Qualifications:

• Prefer experience relating to Deal Desk activities
• Salesforce experience
• Good understanding of cross-system data integrity 

#LI-Hybrid

#LI-IR1

We are an equal opportunity employer, we value diversity and uphold an inclusive environment where all people feel that they are equally respected and valued. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, religion, national origin, disability, protected Veteran status or any other characteristic protected by law. We'd love to learn about what you can add to our diverse team.

Yubico does not accept agency resumes or referrals so please do not send them to our careers staff or employees. Yubico is not responsible for any fees related to unsolicited resumes or referrals.

Personal data submitted through this form is used for managing Yubico’s recruitment activities, which include facilitating any application you make, setting up and conducting interviews and tests for applicants, evaluating and assessing results and selecting candidates, and as otherwise needed in our recruitment and onboarding processes. The use of your personal data may also be necessary prior to entering into a contract with you (that is prior to offering you a job with Yubico). Your personal data will only be used for the purposes for which it was collected and in accordance with the Yubico Privacy Notice. We only keep your personal data for as long as necessary and in compliance with Yubico’s record retention policies. If you have asked us to, we will keep you informed of other opportunities at Yubico. We do this in various ways, including email and by phone. If at any time you do not want us to contact you or use your information as described herein please contact us at [email protected] to let us know and we will delete all such information. Providing your personal data is voluntary, but necessary to join our talent community, and if you do not agree to provide your data, we will not be able to consider you as part of our talent community.

As part of providing the requested service, we will transfer your data to be processed by Lever, Inc., a service provider contracted by Yubico AB and/or its subsidiaries that meets legally mandated privacy requirements. The Yubico Privacy Notice offers more information about Yubico privacy practices, including the lawful basis for processing of personal data, how to lodge a complaint with the supervisory authority, and how to contact Yubico to exercise your data subject rights. In this notice, when we refer to "Yubico", "us", "we" or "our", we mean the Yubico group company or companies that you apply to, or correspond with, and which are responsible for any personal data collected about you.