Sales Operations Analyst

Be yourself at Protolabs 

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams. 

Why Protolabs? 

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home. 

Join our team as a Sales Operations Analyst!

The Sales Operations Analyst is a partner to Revenue Operations and Sales leadership and is responsible for collecting, analyzing, and interpreting data on customer interactions, sales process, and seller behaviors to identify trends and critical business insights. The position will bring technical expertise to ensure the quality and accuracy of that data, then process, design and present it in actionable ways that will improve productivity, optimize processes, and drive achievement of revenue goals. 

This is a hybrid role based out of Maple Plain, MN.

You Will Be Responsible For:

• Data Aggregation and Cleansing: locate, extract, and gather data from disparate.
• Data Analysis: analyze sales trends and customer behavior data to identify patterns. 
• Visualized Reporting: create sales reports and dashboards to visualize key metrics, sales performance and activities. 
• Identify Trends & Growth Opportunities: monitor business trends to identify areas of exploration and improvement.
• Operating and Reporting Cadence: Maintain a regular reporting schedule and meetings with sales leaders, including pipeline/forecasts, monthly/quarterly/year end. 
• Data Integrity Audits: Review the organization’s data across systems (CRM, MAP, ERP, and productivity tools) to ensure accuracy and reliability. 
• General Sales Operations Support: Additional tasks as assigned. 

What It Takes:

• Bachelor’s degree in related field such as Applied Mathematics, Data Science
• Minimum three years of related experience
• Proficient working knowledge of common industry tools
• CRM (Salesforce.com, Hubspot), Business Intelligence (BI) tools, Excel 
• Understanding of data architecture, tools like: R, Lucid Charts, Sisense, ER Studio, SQL Workbench, understanding of business metrics, with data interpretation skills.
• Proactive mindset, highly motivated, and adaptable to change.
• Exceptional organizational and prioritization capabilities.

What's in it for you:

• We offer a competitive total compensation package
• In addition, we offer competitive benefits including but not limited to:
• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• You will receive PTO + Holiday Pay + Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program with a 15% discount
• And More!

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.