Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We’re proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world.To learn more about us click here.
Job Title: Sales Operations Analyst
Reports to: Head of Sales
Location: Bengaluru (On-site, 5 days a week)
Job Purpose:
We are seeking a detail-oriented Sales Operations Quality Analyst to join our Sales team in our Bangalore office. In this role, you will work very closely with the Head of Sales, based in the UK, to support and optimise the quality and efficiency of our sales operations. The ideal candidate will have a keen eye for identifying areas of improvement within sales processes, ensuring data accuracy, and supporting cross-functional initiatives to improve operational effectiveness.
What you'll do:
- Conduct regular quality audits on sales processes, ensuring compliance and identifying improvement areas.
- Monitor CRM data accuracy (HubSpot) and review customer interactions for consistency.
- Collaborate with sales and operations to optimise processes, track improvements, and maintain process documentation.
- Analyse sales metrics (conversion rates, pipeline velocity) and develop performance dashboards.
- Ensure CRM data integrity, manage workflows, and support system updates.
- Provide ongoing training and support on sales processes, quality standards, and CRM best practices.
Who you are
- 2+ years in quality assurance, data analysis, or sales operations.
- Experience with HubSpot CRM is a plus.
- Strong analytical, reporting, and collaboration skills.
- Attention to detail and familiarity with B2B sales processes.
What you’ll get:
- Competitive Equity Package: Earn more than just a competitive salary. Receive equity shares to gain wealth as the company grows.
- Gym & Wellness Reimbursement: Training for a big race? Don’t sweat it. We offer gym reimbursement for all employees.
- Generous Vacation Policy: We think time off is essential… and we encourage it!
- Duvet Day: Perfect for those cold winter days, when you don’t want to escape the warmth of your bed!
- Mental Health Day: You deserve a day off! A chance to recharge and enjoy ‘Me Time’
- 4 weeks of ‘Work from Anywhere’: Whether you’re working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland - just make sure to send us a picture!
- Professional Development: We’re here to help you hit your career goals to help get you where you want to be.
- Company issued laptop: Who wants to work from their personal laptop? Let’s keep work and personal life separate!
- Unlimited Coffee, Drinks & Healthy Snacks: Because we love spoiling our team!
- Flexible Working: We offer you an autonomous environment to perform at your highest level!
Headquartered in London with offices in New York, Hong Kong, Bangalore, Singapore, Melbourne, Toronto, and Taipei – our team is global and growing. We encourage you to apply if a challenge excites you. Come and join the Easyship team!
What its like to work at Easyship? Have a look below!
Top Skills
What We Do
Easyship is a leading eCommerce shipping platform that enables frictionless shipping and fulfillment for businesses of all sizes. Our innovative software provides the trusted tools to fulfill orders, scale growth and elevate customer experiences in any country. Easyship simplifies all things shipping into a single integrated dashboard, making it the favorite shipping platform of 100,000+ global merchants.
The Easyship culture thrives on respect – for employees, their ideas, and their best potential. We foster an environment where guidance precedes accountability, fun mingles with passion, and diversity strengthens all. Our global team spans seven offices on four continents, embracing people of every color, creed, orientation, and origin. We welcome the curious who challenge the status quo and contribute meaningfully as we democratize shipping for all.
Headquartered jointly in New York, London, and Hong Kong, our global satellite offices can also be found in London, Singapore, Melbourne, California and Taipei.
Discover your new career with Easyship at: www.easyship.com/careers
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