Sales Operation Specialist (f/m/d) 12 months contract

100,000 products and tools made of the strong metals tungsten and molybdenum: This has been our mission and passion for over 100 years, shared by 11,000 employees all over the world.

We at the Plansee Group still have big plans – and we will get even better with you! Become part of our team!

As Sales Operations Specialist, you play a key role within the Central Sales Organization overseeing the quote-to-cash process ensuring its efficiency and alignment with customer needs to foster customer satisfaction.

Your role:

• Takeover Customer Service Process Support: continuous improvement of processes and procedures

• Enter, manage customer claim requests in SAP, monitor improvement through related problem-solving methods

• Be responsible for Material- and Customer Master e.g.

Your profile:

• Hold a Bachelor Degree in Business or a related field preferred and min. 5 years' experience in a customer service role, preferably in a multinational industrial environment

• Fluency in English – French or German languages would be considered as an asset.

• Knowledge of SAP module SD/MM as well as MS Office Suite (Word, Excel, PowerPoint, Outlook) would be considered as an asset.

• Excellent interpersonal skills, methodological approach to problem solving and follow-up

Our offer:

• A 12 months contract within our international and centralized Sales organisation team

• Responsible work, a dynamic team and an excellent working atmosphere

• Attractive work conditions (insurance, company restaurant, flexible working time, free parking…)

• Intensive initial training and ongoing development

Arthur Wolter | Recruiter | +352 (31) 2085566 | CERATIZIT Hard Material Solutions S.a.r.l