Sales Operation Executive

Posted Yesterday
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Barcelona, Cataluña
Entry level
Information Technology • Software
The Role
The Sales Operation Executive is responsible for customer satisfaction, order processing, supporting sales activities, managing customer queries, and escalating issues as necessary.
Summary Generated by Built In

Why Choose TD SYNNEX:

TD SYNNEX is a Fortune 100 company with over $58 billion in revenue (NYSE: SNX), recognized as one of the world’s leading technology distributors and solutions aggregators. With a diverse team of 24,000 employees operating across more than 100 countries, we support over 150,000 customers in maximizing the value of their technology investments, driving business results, and unlocking growth opportunities. TD SYNNEX is a certified Great Place to Work, celebrated for our dynamic culture and comprehensive benefits. Our diverse workforce is our greatest strength, fostering success and inclusivity.

About the role:

We are looking for a Sales Operation Executive that will Deliver an exceptional level of customer satisfaction for operation related tasks and will act as customer’s point of contact for all service related issues.

Responsibilities:

  • Responsible for daily order loading and quote activity, including any electronic order processing

  • To support all aspects of the sales activity to help the business achieve both team and company targets

  • Priorities own tasks to ensure agreed deadline or SLA is achieved

  • Ownership of customer queries in an efficient and professional manner to an early resolution

  • Develop strong relationships with Internal Sales

  • Escalate any issues in a timely manner to the Sales Operations Team Leader or Manager

Knowledge Skills and Experience

  • Strong attention to detail

  • Process driven & results orientated

  • Customer focused

  • Excellent organization skills

  • Effective time management and prioritizing skills

  • Excellent communication skills

  • Working knowledge of Word, Excel, Outlook

  • Spanish high level

  • English intermediate level

  • SAP R3 (preferable)

What We Offer you:

  • 🏥 Comprehensive private health and life insurance to keep you covered.

  • 🌍 Hybrid work model.

  • 🎟️ Tailored salary perks covering transportation, meals, learning and childcare needs.

  • 🏋️‍♂️ Special rates on gym memberships.

  • 💆‍♀️ Mental health support, including online therapy with LEAD and wellness programs through Wellhub (iFeel, Calm...)

  • 📖 Learning Opportunities: Access to a comprehensive learning platform to support your professional growth.

  • 🌍 A Global Atmosphere: Join a multicultural and diverse environment where opportunities for growth and collaboration abound.

  • 🏅 Certified Workplace Excellence: Work in a certified Great Place to Work where we take work-life balance seriously.

#LI-MC2

#LI-HYBRID

Key Skills

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Top Skills

Excel
Outlook
Sap R3
Word
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The Company
HQ: Fremont, California
22,000 Employees
On-site Workplace

What We Do

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem.

We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities.

At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.

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