Sales Executive, Inbound

The Convene | etc. venues Sales Team is looking for a Sales Executive to join the Inbound Sales Team. The Sales Executive role will report to the Head of Inbound Sales, UK. As a Sales Executive, you will play a pivotal role in supporting the team's efforts to drive revenue growth and expand our customer base. Your primary focus will be to identify and engage with Enterprise clients, providing personalised solutions to achieve sales goals. The Sales Executive will support qualifying enquiries for Manchester, qualifying and contracting enquiries for under 30 delegates and support the London Inbound team.

Convene is an Equal Employment Opportunity Employer and we believe that diverse teams are the best teams. We live our values of GRIT (Genuine, Relentless, Integrity & Teamwork) and strive to create an inclusive and equitable workplace where everyone can be their true selves, where we all show up for each other. In line with our goal to be 1% better every day, we are committed to listening, learning, growing, and improving. We welcome applicants from all backgrounds, experiences, abilities, and perspectives to join us on this journey.

Please note: The candidate must currently reside in the UK and be able to work in the UK without sponsorship.

What You’ll Do: 

• Drives revenue for the portfolio through the qualification of all Inbound opportunities and maintaining great client and agency relationships 
• Provide daily updates in a team format to the Head of Inbound Sales on existing sales opportunities and pipeline 
• Qualify all Inbound enquiries, and deal professionally and effectively with all enquiries on a daily basis in line with the standard operating procedures
• Support team management, and the wider teams in their reporting by ensuring CRM (inclusive of funnel notes) is updated in line with expectations and provides clear and accurate activities
• Maintains strong working relationships with all sales colleagues, group-wide and at venue/operations level (where required)
• To optimise conversion rates for both new and existing business 
• To be an expert in and maintain extensive knowledge of all venue locations, within the Convene and etc. venues portfolio including venue capacities, booking guidelines, and pricing 
• Ensures 100% accuracy in data entry within the CRM system in line with group expectations
• Responsible for venue/hub admin associated with, channel management and booking checks (Finance / Commission etc.)
• Sits within the Manchester Sales Office 
• Drives revenue for the portfolio through the qualification of all Inbound opportunities via phone / email and Web form
• Cultivate and maintain great client and agency relationships throughout the entire booking process - qualification, lead distribution and follow up
• Provide weekly updates in a team format to the Deputy Head of Inbound  on existing sales opportunities and individual pipeline 
• Handle a high volume, and qualify all Inbound enquiries for Manchester, and deal professionally and effectively with all opportunities on a daily basis, and in line with the standard operating procedures 
• Ensure enquiries for 30 or more people, upon qualification, are directed to the correct Account Executive or Account Owner within the business and making sure to capture and share all booking requirements 
• Support team management, and the wider teams in their reporting by ensuring CRM (inclusive of funnel notes) is updated in line with expectations and provides clear and accurate activities
• Maintains strong working relationships with all sales colleagues, group-wide and at venue/operations level (where required)

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Who We Are:

Convene is a global hospitality company that manages a growing portfolio of lifestyle brands focused on revolutionizing the way people meet, work, and gather.  It creates hospitality-driven experiences and uniquely designed destinations across its various brands with the singular mission of fostering human-to-human connection. The Convene portfolio comprises Convene, etc.venues by Convene, and Convene Signature, offering clients multiple products including event venues, meeting rooms, flexible office spaces, and building amenity centers.  With hospitality at its core, each brand and product offers on-site culinary, in-room A/V, production services, and dedicated hospitality staffing resources.As the largest single provider of dedicated meeting and event venues in the U.S. and UK, and with a growing footprint of flexible office space, the Convene portfolio has a network of nearly 40 locations across nine global cities.

Learn more at https://convene.com/. 

We’re Here For You: 

At Convene | etc. venues, you’ll receive: 

• Internal and external training & development 
• 25 days annual leave plus bank holidays, and company sick pay 
• Subsidised fitness membership 
• Medical insurance 
• Interest-free loan for rail season tickets & further education 
• Subsidised bicycle purchase through Cycle to Work scheme 
• Employee wellbeing support and personal advice programme 
• Subsidised eye care 
• Commission based 
• Convene | etc. venues Family lunch - fresh, healthy 'brain food' during your daily one-hour break 

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.