Sales Engineer

Company Overview
Closinglock is modernizing the real estate world's way of transferring information and funds to eliminate wire fraud and provide a secure, easy-to-use platform for title companies, law firms, and other financial services to protect themselves and their clients from wire fraud. We act in the long-term best interests of our customers by understanding their problems. When our customers win, we win. To date, we have protected over $250B+ in funds related to residential property transactions. Closinglock's platform has been used by clients in all 50 states and across 42 countries.
Closinglock was founded in 2017 by Andy White, CEO, and his wife, Abigail White. The company is headquartered in Austin, TX, with an office in downtown Austin. Today the company has grown to 60+ employees across product & engineering, sales, partnerships, customer success, marketing, and finance.
Mission : Simplify the real estate closing experience for all parties
Vision : Provide a secure and efficient transfer of data and funds
The inherent value of what we offer with our fraud prevention platform and modern payment solution for real estate is protecting a homebuyer's largest investment in their life.
We are rapidly growing our team and are looking for more incredible talent. Our current team is built of top performers from world-class companies, and we will continue to hire that way. We firmly believe that top performers want to work with other top performers. We have a lot of fun at work because we trust each other and respect each other's talents, abilities, and experiences. We are hyper-focused on a common vision, and our company strength is based on the unparalleled quality of our team. There is no limit to what we can accomplish together!
Check out our website to learn more about our company.
About the Role
As a Sales Engineer , you'll play a pivotal role in the sales process, serving as the technical expert who understands customer needs and translates them into solutions using Closinglock's platform. You will work closely with Account Executives, Customer Success, and Product/Engineering teams to demonstrate our technology, assist with integrations, and ensure customers maximize the value of our solutions.
What You'll Do

• Pre-Sales Support : Partner with the Sales team to provide technical expertise, demo our platform, and answer prospective client questions.
• Solution Design : Work closely with clients to understand their workflows, identify challenges, and design tailored solutions using Closinglock's platform.
• Implementation & Onboarding : Assist new customers with onboarding, API integrations, and best practices to ensure a smooth adoption process.
• Technical Consultation : Act as a trusted advisor to customers and internal teams, providing guidance on product capabilities, integrations, and optimizations.
• Cross-Functional Collaboration : Work closely with Product and Engineering to relay customer feedback and influence future development.
• Training & Documentation : Develop educational resources, conduct training sessions, and create technical documentation to support customers.

What You Bring

• 4+ experience in a Sales Engineering, Solutions Engineering, or Technical Consultant role (preferably in SaaS, FinTech, or PropTech).
• Knowledge of the Real Estate or Title Industry highly preferred
• Strong technical aptitude with experience in APIs, integrations, and troubleshooting technical issues.
• Excellent communication and presentation skills, with the ability to simplify complex concepts for non-technical audiences.
• A customer-first mindset and a passion for problem-solving.
• Experience with CRM systems (Salesforce, HubSpot) and support tools is a plus.

Bonus: Familiarity with real estate transactions, title & escrow processes, or fraud prevention technology.
This is a full-time, in-person position in our Austin, TX office.
Perks & Benefits
At Closinglock, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs. These benefits include:

• Work-life balance
• Competitive Salary
• Equity compensation
• Medical, Dental, and Vision Insurance
• Unlimited PTO
• 401k
• Monthly team get-togethers (Lunches, social events, sports outings, etc)

Closinglock is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.