Sales Development Representative

TITLE: Sales Development Representative

DEPARTMENT: Sales

REPORTING TO: Director of Customer Success    

Role Overview

We're looking for an experienced and driven Strategic Sales Development Representative to support our sales team. This high-impact position will provide sales support through the development of qualified leads that result in achieving our business goals. You will be calling upon many of our most strategic client accounts. This role will serve as a training ground for a pathway into an Account Executive position with demonstrated success.

You'll be responsible for conducting outbound prospecting campaigns (both call and email). You’ll develop rapport with key contacts in the industry to understand their needs and how we can help, fueling our continued expansion. You’ll have an opportunity to close new business and think creatively as we build and standardize our processes.

• Generate new business opportunities and expansion opportunities with existing clients
• Outbound prospecting via targeted calling, email, and marketing campaigns
• Build and execute on strategic and measurable demand generation campaigns
• Uncover a prospect's business challenges and identify new business opportunities, while highlighting the IPC value proposition
• Conduct high-level conversations with senior executives
• Manage, track, and report on all sales activities and results using our CRM
• Work closely with sales management to develop targeted lists, call strategies, and messaging to drive opportunities for new business
• Collaborate with the sales team to share best practices and make recommendations to more effectively close sales and ensure customer loyalty
• Work effectively with internal departments to deliver the best solution for the client and ensure an excellent experience
• Travel to attend trade shows or other client meetings when requested or necessary
• Managing client relationships

Essential Skills and Experience to be Successful in the Role

• 2-4 years of experience cold-calling or in sales/business development roles
• Experience with email campaigns and working in a CRM preferred
• Ability to build extraordinary customer relationships
• Strong communication, analytic, and listening skills, with a positive approach
• Self-starter and hardworking, with a track record of success and drive for achievement
• High level of integrity
• Ability to multitask, prioritize, and manage time efficiently
• Have a positive, self-driven team-first mentality with a desire to learn

What’s in It for You? 

At IPC, your compensation is only part of the package. We are committed to investing in a range of programs and initiatives to improve the overall experience of our employees. 

In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:       

•    Competitive Base Salaries and Performance Bonus/ Commission Plan 
•    Private Medical Insurance, Dental Insurance and Optical Reimbursement
•    Salary Sacrifice Pension Scheme 
•    25 Holidays per Year Plus Public Holidays 
•    Additional Time off for Charity Work and Volunteering 
•    Tuition Reimbursement 
•    Certification Bonus Program
•    Access to “IPC University” our Internal E-Learning Platform 
•    Structured Onboarding Training and Peer Mentor Support
•    Enhanced Parental Leave 
•    Wellness Program
•    Fitness Membership
•    Cycle to Work Scheme
•    Season Ticket Loan 
•    Employee Referral Scheme

Further information about your benefits will be provided during your onboarding process.

Additional Information:

At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some employees may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs.

Your precise work schedule will be determined by you and your Line Manager before commencement of employment with IPC.

You can explore more about our culture, offerings and commitment to living our Core 4 values, on www.ipc.com/careers/ and www.ipc.com/about-us/about-ipc/.

IPC’s Diversity Statement:

“The IPC work culture is one that fosters inclusion, prioritizes diversity and collaborates with our local communities. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We encourage all team members to actively support our commitment to join in a celebration of social equality and justice, with a focus on actions that improve our firm and communities”