TRM is on a mission to build a safer financial system for billions of people. We deliver a blockchain intelligence data platform to financial institutions, crypto companies, and governments to fight cryptocurrency fraud and financial crime. We consider our business — and our profit — as a way to move towards our mission sustainably and at scale.
As a Sales Development Representative (SDR), you will play a crucial role in generating and qualifying prospects to support the Private Sector’s go-to-market team's efforts in delivering TRM resources to those who need them and, in turn, achieving revenue targets. Your primary responsibilities will include identifying new prospect offices, outbound prospecting, discovering customer needs, acting as an intelligence liaison, and sharing valuable TRM insights and use cases with potential customers in the crypto-business space. The successful SDR will have previous experiences in similar roles, be a self-starter, be highly motivated and adaptable, and possess excellent communication and interpersonal skills. This is not an entry-level position, as it will require a high level of ownership of a scalable engine to uncover customer needs and how best to meet them.
The impact you will have:
- Drive crucial pipeline generation through deep organizational research
- Work closely with Account Directors to identify and prioritize growth opportunities
- Set target roadmaps to establish key accounts and outbound initiatives
- Act as a customer liaison, uncovering needs, sharing intelligence insights, and guiding prospects during the pre-sales process
- Operate a scalable growth engine that streamlines and shortens the customer timeline to generate wins via a TRM partnership
What we’re looking for:
- 1+ year of experience and a track record of success in an SDR/BDR position with a heavy emphasis on pipeline generation
- Experience with virtual currencies, blockchain applications, and their use in financial networks is required
- Preferred: Proficiency in utilizing the following tools: Salesforce, Slack, Google Suite, etc.
- Experience in a fast-paced team and growing business, selling enterprise SaaS products
- Experience in outbound sales function via training programs or a degree in Business, Marketing, or Communication
- Messaging: You seek to understand a prospect's goals, challenges and needs. You take a holistic approach to how you message and always seek to iterate and test outbound messaging
- Hunter. You find excitement or fulfillment through developing meaningful client relationships, identifying new use cases, obsessing over prospect needs, meeting new contacts, and framing strategies for success
- Adaptable. Goals can change fast. You anticipate and react quickly
- Autonomous. You own what you work on. You move fast and get things done
- Excellent communication. You will need to communicate complex ideas effectively
- Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization
- Curious. You’re a good listener who asks great questions to drive a deep understanding
- Friendly. You’re warm and easy to talk to, conveying ideas efficiently and drawing information out of others by helping them feel at ease
About the Team:
- The Private Sector Business Development team is made of independent sales leaders who take ownership and initiative of their territory and responsibilities. Because we’re a global team, each team member is a master of their own territory
- We work asynchronously to share intel, win strategies, and support one another when prospects cross time zones
- Knowing the impact that our work has on the future of TRM, we’re scrappy and find ways to get things done and overcome any challenges that come our way
- Each team member works according to typical business hours in their territory. At times, it’s necessary for the team to meet together a few hours earlier or later than an individual’s local business hours, but those occasions are planned in advance
Learn about TRM Speed in this position:
- Returning prospect and customer communications within 24 hours at most, typically faster
- Raising any customer concerns to the relevant internal teams promptly
- Responding to internal requests (asks re: customer, prospect, and market information that can range from small to large projects) as quickly as possible
Leadership Principles
Our Leadership Principles are foundational element of our strategy, guiding how we make decisions, how we treat each other, and how we behave day-to-day.
- Impact-Oriented Trailblazer: We put customers first, driving for speed, focus, and adaptability.
- Master Craftsperson: We prioritize speed, high standards, and distributed ownership.
- Inspiring Colleague: We value humility, candor, and a one-team mindset.
Build a Career
Joining TRM means being part of a mission-driven team comprised of industry leaders. At TRM, you'll experience:
- Purpose and Mission: Have a real-world impact, from disrupting terrorist networks to returning stolen funds.
- Inspiring Colleagues: Collaborate with industry leaders and learn something new daily.
- Personal Growth: We're not just using technology; we're inventing it and taking category-defining products to market.
Work Environment
- Remote First: Our HQ is online. Tools like Zoom and Slack ensure seamless collaboration, but we also value in-person interactions, organizing regular meetups and offsites for team bonding. Clear communication is key in our decentralized setup. With tools like Slack, Loom, and voice notes, we document meetings and decisions, promoting transparency and efficiency.
- Ownership & TRM Speed: Small teams drive big goals at TRM. Every team member has significant ownership and responsibility, fostering an environment of initiative and direct impact. While there's no strict clocking in or out, we expect team members to balance personal schedules and team needs. We move “surprisingly fast” while maintaining a high bar in service of our customers and mission. This can feel both intense and rewarding. Our unique approach to projects emphasizes quick wins, rapid iterations, and constant feedback.
- Diversity and Inclusion: Diversity at TRM encompasses backgrounds, experiences, and perspectives. Every day is an opportunity to learn from a colleague, whether they're a law enforcement expert or a tech pioneer.
- Annual Company Offsite: Once a year, TRMers come together from around the world to attend a 1-week mandatory company offsite. This is designed to foster in-person relationships, creativity, and strategic alignment. Employee attendance is required of all TRMers.
Join Us
We're looking for team members who love building from the ground up and want to work hard in a fast-paced and ambitious environment. We are remote-first, with exceptionally talented team members located around the world. If you like solving tough problems quickly and seeing your work improve the lives of billions of people, we want you at TRM.
We encourage you to reach out even if your experience doesn't precisely match the job description. Don't worry about picking exactly the right job; we can always explore other options after starting the conversation. Your passion and interests will set you apart, especially if your background or career is unconventional.
To all recruitment agencies: TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM Labs employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
What We Do
TRM Labs is a blockchain intelligence company that helps financial institutions, crypto businesses and government agencies detect and investigate crypto-related financial crime and fraud. Every day, we tackle challenges in data engineering, data science, and threat intelligence to advance our mission to build a safer financial system for billions of people.
We have raised over $79M from JPMorgan Chase, Visa, Citi, PayPal, Block, Initialized Capital, Tiger Global, Bessemer, and Y Combinator.
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