Sales Development Representative (SDR)

Posted 7 Days Ago
Hiring Remotely in Los Angeles, CA
Remote
Mid level
Cybersecurity
The Role
The Sales Development Representative (SDR) is responsible for generating new sales opportunities through proactive outreach, qualifying leads, and scheduling meetings for the sales team. They will engage with potential clients to understand their IT needs, educate them about the company's services, and maintain accurate records in the CRM system. Meeting lead generation targets is key to the role.
Summary Generated by Built In

We are looking for a Sales Development Representative (SDR) who play a critical role in driving the growth of [Company Name] by identifying and creating new sales opportunities through proactive outreach and strategic communication. The SDR will be responsible for building relationships with potential customers, qualifying leads, and scheduling meetings for the sales team. This role is ideal for someone who thrives in a fast-paced environment, is passionate about technology and cybersecurity, and is looking to develop their career in sales.

Key Responsibilities:
• Conduct outbound prospecting via cold calls, emails, and social media to generate qualified leads.
• Engage in meaningful conversations with potential clients to understand their IT needs and security challenges.
• Educate prospects about our company’s MSP and MSSP services, including managed IT support, cybersecurity solutions, cloud services, and compliance offerings.
• Qualify leads based on their IT infrastructure, pain points, and readiness to engage with an MSP/MSSP.
• Schedule discovery calls and product demos for the senior sales team.
• Maintain accurate and up-to-date records of prospecting activity and lead information in the CRM system (e.g., Salesforce, HubSpot).
• Collaborate with the marketing team to refine messaging and align on lead generation campaigns.
• Stay current on industry trends, cybersecurity threats, and technology solutions to effectively communicate the value of [Company Name]'s services.
• Meet and exceed monthly and quarterly lead generation targets.

Qualifications:
• 3 years of experience in a sales or business development role, preferably within the technology or cybersecurity industry.
• Strong understanding of IT infrastructure, managed services, and cybersecurity solutions is a plus.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to manage multiple tasks and priorities.
• Experience using CRM software (e.g., Salesforce, HubSpot) to manage sales pipelines.
• A self-motivated and results-driven attitude with the ability to work independently and as part of a team.
• Interest in building a career in sales, technology, or cybersecurity.

The Company
HQ: Garden Grove, California
11 Employees
On-site Workplace
Year Founded: 2009

What We Do

Red Cup IT is an enterprise-grade IT firm that provides MSP, MSSP, Project Delivery, and Skill Augmentation solutions. We have been in business for twelve years and support clients across the United States. Our hallmark is the delivery of skillsets in more than 100 IT solutions and SaaS applications. Red Cup IT’s technical staff constantly cross-train across their specializations.

Our company culture is unusual for firms of our nature. We strongly believe in IT skill transfer and knowledge sharing. Our customers’ business and IT leaders appreciate that we take care of the technical details so that they can focus on their strategic and business missions. Our end users appreciate the white glove support we provide. We focus on vendor relationship development and know how to get the most out of our partnerships on behalf of our clients.

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