Red Cup IT
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The Technical Project Manager will lead complex technical projects, bridging technical teams and business stakeholders. Responsibilities include project planning and execution, stakeholder management, technical expertise collaboration, risk management, team leadership, budget management, process improvement, and documentation maintenance.
The MSP Data Analyst analyzes and manages data to enhance operations for a Managed Service Provider. Responsibilities include gathering data, creating insightful reports, optimizing performance, and ensuring compliance. The role requires effective communication with stakeholders and collaboration across teams to derive actionable recommendations based on data analysis.
The System & Network Engineer will design, implement, and maintain IT infrastructure and network solutions for clients. Responsibilities include system administration, network management, client support, implementation of backups, security configurations, and thorough documentation of processes. The role requires managing multiple priorities while delivering high quality support in a fast-paced environment.
The Senior IT Systems Engineer designs, implements, and manages IT infrastructure while overseeing server, network, and cloud operations. Responsibilities include optimizing systems, managing cloud solutions, enhancing security, and performing maintenance. The engineer leads IT projects, mentors junior staff, and documents processes for ongoing improvement.
The IAM Engineer is tasked with designing, implementing, and maintaining IAM systems to secure digital assets. Key responsibilities include developing IAM solutions, managing user lifecycle processes, conducting access reviews, and troubleshooting IAM issues, while collaborating with teams to align IAM strategies with business goals.
The Sales Development Representative (SDR) is responsible for generating new sales opportunities through proactive outreach, qualifying leads, and scheduling meetings for the sales team. They will engage with potential clients to understand their IT needs, educate them about the company's services, and maintain accurate records in the CRM system. Meeting lead generation targets is key to the role.
The MSP Operations Manager will oversee IT team operations, ensuring reliability and security of services. Responsibilities include managing client relationships, leading the MSP team, resolving IT incidents, monitoring performance, optimizing resource allocation, and enhancing service quality. Leadership and effective communication are key for providing technical guidance and support to clients and team members.
The Cybersecurity Sales Engineer acts as a technical expert, collaborating with sales teams to address customer needs through cybersecurity solutions. Responsibilities include technical presentations, solution design, customer engagement, and post-sale support. The role demands strong communication skills and a deep understanding of cybersecurity concepts.
The Client Platform Engineer is responsible for designing, implementing, and managing the client device infrastructure, optimizing deployment and management processes, troubleshooting IT issues, and enforcing security policies. The role also involves evaluating and integrating new technologies to enhance efficiency.
The MSP Executive Assistant will provide administrative and project support to the CEO, managing calendars, scheduling meetings, booking travel, and coordinating executive meetings. The role includes preparing correspondence and documents, handling communications, and assisting with special projects, ensuring efficient operations within the IT Consulting Company.