At Dscout, we’re bridging the gap between product team and users, one meaningful experience at a time. Our platform empowers the world’s leading companies to uncover critical insights into user needs and behaviors, driving the development of products and services that truly make a difference.
As a recognized leader in the Forrester Wave, we’re at the cutting edge of experience research technology. Join our dynamic team and work with advanced AI and research tools to analyze data, recruit diverse participants, and deliver insights that shape product roadmaps and business strategies. As a fast-growing, Series C-funded company, we offer you the chance to make a real impact in the user experience field while advancing your career.
Ready to help create better products for millions? Your journey starts at Dscout.
As a Sales Development Representative at Dscout, you will work with some of the most innovative companies in the world, equipping them with an experience research solution they need to make a real impact in the lives of their customers. You will build our sales funnel by qualifying and engaging with prospective Dscout customers. You will run outreach campaigns, qualify leads and partner with our Account Executives to understand the prospects user research pain points and the value of a partnership with Dscout can provide them. Once you’re in the role, you may have opportunities for multiple career paths in later years, such as continuing as an individual contributor by moving into an Account Executive or Account Management role or moving into management. If you are excited about the opportunity to champion modern experience research solutions with large, innovative companies, we would love to hear from you!
What you will do:
- Lead Generation and Qualification: Generate and qualify new business opportunities through multi-channel outbound prospecting (phone, email, social media), manage inbound leads from marketing channels, and research prospects to prioritize leads based on ideal customer profiles and discovered needs.
- Sales Process Advancement: Collaborate with account executives and the marketing team to overcome objections, create positive prospect experiences, and advance qualified leads through the sales pipeline, while consistently meeting or exceeding activity and pipeline goals.
- Strategic Contribution: Develop a deep understanding of the industry and product use-cases, provide regular feedback to sales and marketing teams on lead quality and conversions, and contribute to strategies for penetrating existing and new markets.
What you need to have:
- At least 1+ years in a client-facing role
- Excellent organization, prioritization, and communication skills
- Able to work independently in an entrepreneurial environment; adaptive to change
- Track record of exceeding goals based on defined KPIs
- A passion for generating new business
- Willingness to work in a collaborative work environment with multiple stakeholders
- Highly motivated, disciplined, and reliable
- Intellectually curious, always willing to learn and continuously improve
Nice to have:
- Software as a Service (SaaS) experience preferred
- BA/BS in a related field, or equivalent work experience
- Experience working in Salesforce, Outreach, Vidyard, Sales Navigator or other sales management software
Of course, what is outlined above is an ideal set of expectations, but things may shift based on business needs, and other projects and tasks could be added at the discretion of your manager.
About Dscout
Dscout is a team of passionate research, sales, technical, marketing, design, success, and operations professionals. The power of research drives us—how in-context insights from real people can build more people-centric products and services. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company and look for team members who align with that belief. We are proud of what Dscout is today and excited to build our future with you.
It doesn't just stop there. When you join the dscout team, you will get:
* A strong and competitive compensation package with a built-in bonus and equity program.
* An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 16 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
* An education stipend to support your growth & development and a remote work stipend.
* A company that is open and transparent with our team. You will know what is happening and why it matters.
Dscout is an equal opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.
If you need reasonable accommodations for any part of the employment process, please email us at [email protected] with the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including accommodation requests. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
When you apply at Dscout, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references, as necessary to consider your job application for open positions. For more information about our privacy practices, please visit our Privacy Policy.
Dscout participates in the E-Verify program in certain locations, as required by law.
NOTE: DSCOUT NEVER CONTACTS JOB APPLICANTS VIA TEXT, MESSENGER, OR OTHER SIMILAR APPLICATIONS. BE AWARE OF PHISHING AND SPOOFING SCAMS, BOTH VIA TEXT AND EMAIL. ONLY RESPOND TO EMAILS FROM DSCOUT.COM
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What the Team is Saying
What We Do
Dscout helps companies better understand the experiences people have with their products and brands in everyday life. Our SaaS video research platform helps our customers gather, manage, share and analyze millions of in-context moments submitted by people around the world.
Why Work With Us
Curious. Empathetic. Smart.
We are a crew of curious humans helping the world's most beloved brands become more customer-centric. If this gets you excited, we'd love to hear from you!
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Dscout Offices
Remote Workspace
Employees work remotely.
Dscout’s goal is to provide team members with the flexibility to decide their best way of working, meaning we operate as a remote-first company!
