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The Senior Product Designer at Dscout will tackle complex design challenges to create impactful products, collaborating with cross-functional teams while focusing on user-centered design principles, UI/UX best practices, and mentoring junior designers.
As a Customer Research Advisor at Dscout, you will collaborate with clients to design and execute research projects using Dscout's platform, providing training on features and helping ensure successful project implementation. You will advocate for clients internally and support them throughout their research processes.
The Strategic Account Manager will focus on cultivating relationships with key customers, driving revenue retention and growth through upselling and cross-selling products. Responsibilities include understanding customer objectives, developing onboarding plans, and leading strategic meetings. The role also involves collaboration with various teams to enhance product experiences and supporting stakeholders through the sales process.
The Lead Research Advisor will manage a team, design and execute research projects for clients across various industries, educate clients on research methodologies, and ensure customer satisfaction and retention. The role requires excellent communication skills, organizational ability, and experience in qualitative research.