Sales Development Representative (Pitstop Acquisition)

Company Mission

In the future, almost everything we consume will simply materialise on our doorsteps – what we call “e-commerce” today will simply be “commerce” tomorrow. But if we continue on today’s trajectory, the growth of e-commerce risks damaging the environment, alienating our communities, and straining the bottom line for small businesses.

Relay is an e-commerce-native logistics network. We are built from the ground up for environmental, social, and economic sustainability. By building from the ground up we are able to entirely rethink both the middle and last mile enabling us to reduce the number of miles driven to deliver each parcel, lower carbon emissions, and lower costs, all while channelling funds to community members.

At the same time, we’re fixing the last broken aspect of e-commerce for consumers: delivery. As shoppers, we should have complete control over when and how we receive our purchases, and we should be able to return unwanted items as easily as we ordered them. That’s why whenever you buy from a merchant powered by Relay, you’ll be able to reschedule your delivery at any time. And if you don’t like what you ordered, at the tap of a button we’ll send someone to pick it up.

To orchestrate this complex ballet, Relay relies on a wide range of technologies, from advanced routing and planning to sophisticated user experiences that guide our team members on the ground. 

Relay is on a mission to reinvent local delivery, and we’re building a game-changing pick-up/drop-off network to do it.

As a Sales Development Representative (SDR) for Pitstop Acquisition, you’ll be at the front line: opening doors, sparking partnerships, and driving local expansion one store, one postcode, one win at a time.

This is not a corporate desk job. It's high-energy, high-activity, fast-growth work.
If you thrive on hitting the phones, getting creative to land deals, and seeing your impact on the ground and in the numbers, this role is for you.

What You’ll Do:

• Prospect and qualify Pitstop opportunities across target postcodes

• Call & pitch independent store owners, managers, and decision-makers

• Book and schedule meetings for BDEs or close smaller Pitstop sign-ups directly

• Manage and nurture your pipeline through CRM (Pipedrive)

• Hit activity and conversion targets and celebrate wins loud and often

• Work alongside marketing and ops to drive postcode penetration and volume growth

You’ll Be a Great Fit If You:

• Are fearless on the phone

• Have boundless energy and a bias for action, you make things happen

• Are resilient,  rejection doesn’t faze you

• Are obsessed with winning, for yourself and your team

• Are coachable, competitive, and curious

• Are organised, goal-driven, and relentless in your pursuit of excellence

Why Join Us?

• Ownership and Impact: Be part of a founding team reshaping last-mile delivery

• Progression: Clear paths to BDE, AE, and Field Sales roles

• Coaching: Work directly with experienced Sales and GTM leaders

• Culture: High trust, high performance, high reward

• Mission: Help independent businesses thrive — and help e-commerce get greener, faster, and better

What we offer:

• 25 days annual leave per year (plus bank holidays).

• Generous equity package.

• Bupa Global: Business Premier Health Plan - Comprehensive global health insurance with direct access to specialists, dental care, mental health support and more.

• Contributory pension scheme.

• Hybrid working in our Dog-friendly co-working space; we're based in London near Old Street tube station.

• Free membership of the gym in our co-working space in London.

• Cycle-to-work scheme.

• A culture of learning and growth, where you're encouraged to take ownership from day one.

• Plenty of team socials and events - from pottery painting to life-size Monopoly and escape rooms.