Sales Development Representative Manager

Posted 20 Days Ago
Be an Early Applicant
Waltham, MA
Hybrid
75K-85K Annually
Senior level
Agency • Digital Media • Enterprise Web • Marketing Tech • Professional Services • Sales • Design
Enterprise sales & marketing solutions powered by technology and expertise you can’t find in-house.
The Role
As an SDR Manager at demandDrive, you will lead a team of Sales Development Representatives, ensuring client satisfaction and executing successful sales development programs. Key responsibilities include coaching SDRs, managing client relationships, developing sales resources, and monitoring performance through CRM platforms. Your goal is to achieve client objectives while fostering a collaborative team environment.
Summary Generated by Built In

About demandDrive: demandDrive is an industry-leading integrated sales and marketing agency. We provide B2B clients with a comprehensive suite of solutions, from top-of-funnel marketing to sales execution. While most companies execute sales and marketing functions in isolation, demandDrive combines industry-leading services in both areas, driving greater productivity and increasing our clients' revenue growth.
Position Overview - Sales Development Representative Manager (SDR Manager):
As an SDR Manager within demandDrive's Enterprise Sales Service division, you will be responsible for building, managing, and executing successful sales development programs for a diverse portfolio of clients, ranging from start-ups to Fortune 500 companies. Your primary focus will be leading a team of Sales Development Representatives (SDRs) to achieve and exceed client goals.
Responsibilities:
Client Relationship Management:

  • Serve as the primary liaison between clients and demandDrive, managing expectations and ensuring alignment.
  • Collaborate with the VP of Client Success on program strategy and implementation, ensuring alignment with client objectives and organizational priorities.
  • Maintain consistent internal communication regarding program progress, identifying areas where additional support or resources are needed to ensure success.
  • Proactively address client concerns and develop strategies to drive their success.

Team Leadership and Development:

  • Provide consistent coaching and mentorship to SDRs, utilizing internal sales coaching teams and AI role-playing tools to enhance performance.
  • Foster a collaborative and accountable team culture that emphasizes continuous improvement and excellence.

Sales Enablement and Resource Development:

  • Build and maintain high-quality prospect lists for Sales Development Teams by leveraging tools such as ZoomInfo, Cognism, LinkedIn Sales Navigator, and custom research methods.
  • Develop and refine talk tracks, email templates, and SDR playbooks designed to maximize engagement and achieve high response rates.
  • Collaborate with internal teams to ensure resources align with client objectives and industry best practices.

Performance Monitoring and Reporting:

  • Design and implement reports and dashboards within various CRM platforms, primarily Salesforce (SFDC) and HubSpot, with the flexibility to adapt to others like Zoho, Microsoft Dynamics, etc.
  • Oversee CRM buildouts, including reporting and dashboard creation, to ensure seamless integration with client processes and transparency into our team’s activity and outcomes.
  • Generate weekly and quarterly reports for clients, demonstrating proficiency in Word and Excel for professional formatting and presentation.


Job Requirements and Qualifications:

  • Bachelor’s degree, preferably in a business-related field.
  • Proven experience in sales development management, particularly within the technology sector.
  • Demonstrated ability to lead and coach SDR teams to achieve high performance.
  • Strong proficiency in CRM platforms, especially SFDC and HubSpot, with a conceptual understanding of building reporting and dashboards in others (ex. Zoho, Microsoft Dynamics, etc.).
  • Familiarity with building high-quality prospect lists for Sales Development Teams using tools like ZoomInfo, Cognism, LinkedIn Sales Navigator, and custom research methods.
  • Proven experience in developing highly effective talk tracks, email templates, and SDR playbooks designed to deliver high response rates and drive results.
  • Excellent written and verbal communication skills.
  • Strategic thinker with strong organizational and detail-oriented skills.
  • Proficiency in Microsoft Word and Excel for reporting purposes.
  • Ability to take accountability for client accounts, demonstrating ownership of both successes and areas for improvement.
  • Experience in digital marketing campaigns is a plus.


Benefits Include:

  • Hybrid work model
  • Annual salary + added bonus ($75,000-$85,000 Salary Range + $15,000-$20,000 in potential added annual bonus)
  • Internal growth opportunities
  • Health Coverage+ other H&W benefits via BCBS, Vision Care, Dental Coverage (Delta Dental), 401K
  • Great work-life balance + collaborative team culture
  • Team contests/ competitions
  • Team zoom+in-person happy hours
  • Casual dress code
  • Company laptop, full tech stack, and other resources provided by demandDrive

Top Skills

Hubspot
Microsoft Dynamics
Salesforce
Zoho
The Company
HQ: Waltham, MA
400 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

demandDrive is an industry-leading integrated sales and marketing agency.

We provide clients with enterprise-quality sales & marketing solutions to help them optimize their processes and increase revenue growth.

We are defined through our dedication to developing holistic sales & marketing strategies that fit within our clients’ existing framework in a way that optimizes for organizational growth.

Our capabilities go beyond simple plug-and-play sales & marketing services (though we can do that too!), as we work with every individual client to find a solution unique to their needs.

We utilize an integrated approach to identify needs across every clients’ revenue generating departments that combines the flexibility of outsourcing with the expertise and continued development of a close-knit internal team.

We have collected top honors such as being named to the Inc. 5000 list of fastest growing private companies in the US 7 years in a row.

Head over to our website to discover our suite of solutions & services to see how we can help you reach your growth goals!

Why Work With Us

Our culture is what allows us to provide the service we do for our clients in the B2B technology space. Our focus on employee-led growth has not only opened up tremendous opportunities for our reps, but they have in turn done the same for our clients.

As our co-founders say: “Take care of your employees, and they'll take care of the business."

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