Sales and Marketing Coordinator

**This HYBRID role requires working from the office in Orange County at least once a month.**

NetServ is a leading IT and Telecom consulting and managed services provider for small to mid-size businesses. We focus on delivering performance, reliability, and scalability for critical applications both on-premises and in the cloud. Driven by a client-first philosophy, we’ve become one of Orange County’s fastest-growing tech service companies, earning the trust and loyalty of our clients.
 
We are looking for a dynamic and highly organized Sales and Marketing Coordinator to join our growing team! 

The Role 

As a Sales and Marketing Coordinator, you will play a key role in supporting our CEO and our Sales Team by ensuring smooth and efficient sales operations. This is a non-sales role focused on providing administrative sales support, including but not limited to CRM management, pipeline tracking, and process optimization. 
 
We are seeking an individual who thrives at multitasking, has a keen eye for detail, and is committed to delivering high-quality work. Our ideal candidate demonstrates professionalism, a strong work ethic, and values such as honesty, integrity, and respect for clients and colleagues. To succeed in this role, you must have a proactive, problem-solving mindset, the ability to work independently, and a strong commitment to maintaining confidentiality when handling sensitive information.

Key Responsibilities 

Provide daily administrative sales support to the CEO / Sales Team, including but not limited to: 

• Respond to sales inquiries from inbound leads, gathering relevant information to relay to the Sales Team. 

• Coordinate with vendors (e.g., internet service providers) to obtain pricing and prepare quotes for both new prospects and existing clients. 

• Prepare, send, and follow up on quotes and proposals, ensuring smooth progression through the sales cycle. 

• Proactively follow up with prospects and clients on open proposals, agreements, and outstanding action items. 

• Track and update deals and client records in the CRM (Autotask), ensuring accurate data entry and timely follow-ups. 

• Manage calendars, schedule meetings, and assist with sales documentation. 

• Drive the company's marketing initiatives by managing social media, researching marketing tools and opportunities, supporting strategy execution, and overseeing the marketing budget. 

Requirements 

• 4 years of experience in a Sales or Marketing Support role in an IT-related industry (IT consulting, managed IT services, etc.) 

• Excellent written and verbal communication skills (in person, over the phone) 

• Experience in creating/drafting written correspondence such client correspondence, processes, agendas, memos, and reports 

• Proficiency in MS Office (Word, Excel) and any CRM tools 

• Strong customer service skills, with a proven track record of client satisfaction. 

 HR Information: 

• Full-time position 

• Hybrid work set up (work from the office in Fountain Valley once a month) 

• First 90 days will be purely in-office for training 

• Schedule: M-F, 8AM to 5PM 

• Health insurance 

• 2 weeks paid time off 

• 401(k) plan with 4% match 

• Salary: $52,000, negotiable depending on experience 

If you are eager to build a stable, long-term career while contributing to the growth and success of a dynamic, collaborative small-company environment, send us your resume AND a cover letter telling us why you are a great candidate for this role.

We are excited for you to be a part of our team!