Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.
Overview
As a Sales – Account Manager, you will manage the entire sales lifecycle of our SaaS modern card issuance services, from lead identification to deal closure. Additionally, you will maintain and grow relationships with key customers, ensuring revenue optimization for Thales DIS.
Main Responsibilities🚀 Driving SaaS Opportunities & Sales Planning
- Own and manage the sales pipeline, identifying and closing opportunities (new & up-sell).
- Build and maintain strong relationships with key stakeholders, including C-level executives.
- Provide visibility on revenue forecasts and pipeline updates via CRM.
- Develop and execute account plans for new and existing customers.
- Collaborate with technical and account teams to allocate resources effectively.
🤝 Cards & Issuance Customer Management
- Serve as the primary account owner and first contact for new & existing customers.
- Ensure a smooth onboarding journey for newly won customers to maximize revenue.
- Work closely with internal teams to meet customer expectations and optimize product usage.
- Lead conflict resolution efforts to maintain customer satisfaction.
- Act as the voice of the customer, providing feedback to improve products and services.
📈 Driving Success
- Develop, execute, and track Strategic Account Plans to meet business targets.
- Regularly report key account metrics to Sales Management.
- Forecast revenue through CRM and contribute to project resource planning.
Main Requirements
✔ Experience (3-5+ years) in Sales or Account Executive roles within Financial Institutions or FinTech.
✔ Proven ability to understand customer needs, challenge solutions, and drive sales closure.
✔ Strong knowledge of SaaS solutions, cloud technology, and agile delivery models in financial services.
✔ Awareness of Payment Cards & Personalization industry.
✔ Ability to build lasting relationships and influence C-suite decision-makers.
✔ Experience in B2B enterprise-level sales with individual quotas (SaaS experience preferred).
✔ Understanding of financial institutions' procurement practices.
✔ Degree in Business, Marketing, Engineering, or equivalent experience.
✔ Exceptional customer service, issue resolution, and crisis management skills.
✔ Strong leadership, organizational, and agility skills.
✔ Willingness to travel regionally (up to 50%).
✔ Fluency in English (Hungarian preferred).
At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
Top Skills
What We Do
Thales is a global high technology leader investing in digital and “deep tech” innovations – connectivity, big data, artificial intelligence, cybersecurity and quantum technology – to build a future we can all trust, which is vital to the development of our societies. The company provides solutions, services and products that help its customers – businesses, organisations and states – in the defence, aeronautics, space, transportation and digital identity and security markets to fulfil their critical missions, by placing humans at the heart of the decision-making process.
