Risk Specialist - Payments Team

Maxio is a leading SaaS company revolutionizing the way subscription businesses handle their financial operations. We offer a comprehensive platform designed to streamline billing, revenue recognition, and financial reporting for subscription-based companies. Our mission is to provide businesses with the tools they need to scale effectively and efficiently in an increasingly complex subscription landscape.

We are seeking a highly motivated and detail-oriented Risk Specialist to join our team in the payments services industry. The Risk Specialist will play a critical role in identifying, analyzing, and mitigating financial, operational, and regulatory risks associated with payment systems and transactions. This position offers the opportunity to work in a fast-paced, dynamic environment, where you will contribute to safeguarding the integrity of the company's payment services operations.

Under the direction of the Senior Risk Manager, the Risk Specialist is responsible for compliance-related functions as it relates to Maxio's portfolio, monitoring payment processing activities, identifying and reporting suspicious activities and other key tasks associated with overall compliance.

WHAT:

• Daily review of merchant activity for increased credit risk, transactional variations, dispute activity, and fraud patterns.
• Assisting with tasks related to Risk Management / loss prevention and other duties as assigned. 
• Manage reporting required by Sponsor Bank, key departments, and as needed on an ad hoc basis. 
• Respond to Risk related inquiries from internal and external parties, including merchants and Maxio partners. 
• Investigate & resolve potential violations and recommend appropriate mitigation. 
• Stay informed about changes in laws, regulations, card brand rules and industry standards that could impact the organization’s compliance obligations. 
• Overseeing investigations into abnormal customer activity and recommendation and implementation of appropriate mitigation. 
• Provide white-glove support to key partners and merchants. 
• Work closely with the Underwriting, Payments and Product teams as it relates to Maxio's overall strategy for loss prevention and risk mitigation.

WHO:

• 3-5 years prior experience in Risk Analysis within payments industry 
• Understanding of the B2B SaaS industry
• Associate or bachelor’s degree in a relevant field is a plus. 
• Extensive knowledge of all Microsoft Office products, with a concentration in excel. 
• Familiarity with Card Brand rules and regulations and ability to interpret them.
• Understanding of various and complex verticals and associated risks. 
• Ability to effectively communicate ideas, thoughts, and facts in writing and otherwise. 
• Understanding of emerging technologies and trends in the payments space. 
• Ability to support, promote, and ensure alignment with the organization's vision and values. 
• Ability to understand how an organization must change in light of internal and external trends and influences 

Maxio Benefits & Perks:

• Health, dental, and vision insurance plans
• Medical and dependent care flexible spending accounts
• Paid monthly mental healthcare access with Headspace
• Open PTO - we like to keep this simple...making time for life is important!
• 13 paid standard holidays each year - Including a company-wide Winter Break
• 401(k) savings plan with company match!
• Macbook Laptop
• Paid Parental Leave
• A collaborative, entrepreneurial learning environment with a proven playbook

Maxio is committed to providing all team members a truly unique experience with opportunities for professional development and involvement in multiple dimensions of running and growing our business.

Our commitment to Diversity, Equity, and Inclusion: we are committed to an environment that promotes equality, diversity, and inclusion. It's important to us that you bring your true self to work every day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, neurodiversity, or otherwise.