Runway is an applied research company pioneering new tools for human imagination. Runway has been at the forefront of multi-modal AI systems ensuring that the future of media creation is accessible, controllable and empowering for creatives. Runway’s mission is to ensure that anyone anywhere can tell their stories. We believe that deep learning techniques applied to audiovisual content will forever change art, creativity and design tools.
Runway is leading a shift to generative media that is unlocking an unprecedented level of creative potential. The invention of the camera 200 years ago forever changed our world – AI is a new kind of camera that will reshape storytelling forever.
About the role
*Open to hiring remote across North America — we also have offices in NYC, San Francisco, and Seattle
We're looking for our first Sales Operations hire, reporting directly to our CFO. You've seen best practices in sales operations and are excited to build the groundwork of this function. You'll connect sales, finance, and operations through best-in-class systems while analyzing and sharing valuable insights into sales strategy and performance. You're curious, hands-on, and eager to expand beyond your core domain. You have a critical eye for process optimization and the technical ability to manage data and systems. You thrive in a low structure high impact environment where you can grow and shape the role.
What you’ll do
- Act as the primary Salesforce Admin with a focus on optimizing current processes and systems to improve operational efficiency, sales effectiveness, and scalability
- Lead the implementation and integration of sales systems with cross-functional tools to ensure accurate data flows and reporting
- Develop and manage performance reports and dashboards sharing strategic KPIs and metrics across the company
- Support the design and execution of sales commission plans, ensuring accurate and timely payouts
- Oversee pipeline management and accuracy of sales forecasts driven by data analyses
- Collaborate with Sales, Finance, Legal, and Customer Experience teams to ensure seamless execution of sales initiatives
- Manage end-to-end quote to cash process
- Support order management and vendor onboarding
- Implement and maintain integrations related to sales and finance (for example CRM integration to ERP)
- Utilize internal tools to track enterprise customer usage trends
- Ensure accurate billing for all enterprise customers by streamlining billing operations
- Drive timely collection of outstanding balances
What you’ll need
- Experience: 2-3+ years at a sales operations role in a high growth software or technology company; experience in SaaS or subscription-based businesses is a plus
- Salesforce Expertise – Proven experience in Salesforce setup, configuration, maintenance, and reporting (Salesforce Administrator certification is a plus).
- Data Management & Analytics – Strong analytical skills with experience in building dashboards, reports, and data models within Salesforce (BI tools is a plus)
- Sales Enablement Tools – Familiarity with sales enablement platforms (such as Outreach, Gong) and CRM integrations.
- Process Improvement & Automation – Experience optimizing sales processes through automation (e.g., workflows, triggers, validation rules, and third-party integrations).
- Sales & Business Acumen – Understanding of sales processes, pipeline management, and sales performance metrics to support revenue growth.
- Technical Proficiency – Knowledge of Excel (advanced formulas, pivot tables), and data visualization tools
- A passion for problem-solving and simplifying complexity
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
Salary range: $100,000-$150,000
Great things come from great teams. We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Runway Research
- Runway's AI Film Festival
- Creative Dialogues Series
- Runway Studios
- Our Behaviors and Company Mission
We're excited to be recognized as a best place to work Crain's | InHerSight | BuiltIn NYC | INC
Top Skills
What We Do
Runway was founded in 2018 with the vision that AI systems applied to audiovisual content would forever change media, art, and creativity. To achieve that vision, our research focuses on building AI systems that can understand and simulate the world and its dynamics, which we believe will form the next paradigm of computing.
Over the last five years, we’ve raised funding from top-tier investors and partners including Amplify, Coatue, Compound, Felicis, Google, Lux, NVIDIA, and Salesforce. Our team consists of creative, open minded, caring, and entrepreneurial individuals from all walks of life. We aspire to build incredible things which starts with building an incredible team, so we’d love to hear from you!
Why Work With Us
At Runway, we're building a unique team of people from diverse backgrounds who elevate one another.
We value non-traditional backgrounds.
We value ideas that are deemed “impossible.”
We value the small rituals that define and will continue to define our culture.
We aspire to build incredible things, which starts with building an incredible team!
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