Revenue Operations Manager

ResQ was founded with the belief that restaurant operators and trades businesses should have a much better way to operate their businesses 🛠️.

We started with a SaaS-enabled marketplace that helps restaurant operators to streamline their repairs and maintenance operations. By way of that, we began creating tremendous value for the trades that complete the jobs, creating innovative payments, communication, and business management products. With ResQ, both restaurant operators and trades businesses can work better together.

We are trusted by the world's leading restaurant brands and trades businesses. We are venture-backed by top-tier global VCs - and we are just getting 🚀 started.

Hello 👋 Future ResQer!
ResQ is looking for a data-driven Revenue Operations Manager to supercharge our GTM teams across the customer lifecycle—from sales to post-sales to marketing. You’ll be the operational backbone that ensures revenue-generating teams have the tools, data, processes, and training needed to perform at their best. You’ll lead our revenue reporting, sales tech stack, forecasting processes, enablement programs, and business reviews while working cross-functionally to drive insights, operational excellence and decision making.
We understand that joining a team is one of the most important choices you make, and adding a team member is one of the most important 🧡 choices we’ll make. We want you to get to know us, and we want to understand how you approach problems, learn, and what motivates you.
We thrive on being transparent, and we know that Revenue Operations requires a certain interest, discipline and relentlessness, so we have included some questions to ask yourself to help you choose if this role is right for you at this specific time (if not, then let’s connect later!!)
Are you nodding your head with 🤩 excitement at the idea of:

• Owning revenue reporting and analytics 

• Managing ResQ’s sales tech stack

• Supporting sales enablement

• Training and development 

What you will do:  

As a Revenue Operations Manager at ResQ, you will be contributing in the following areas:

• Revenue Reporting & Analytics: Lead company-wide revenue reporting and deliver real-time performance insights. Own the Weekly Business Review (WBR), analyze sales and customer data for trends and opportunities, and partner with Finance to refine forecasting models.

• Sales & Post Sales Operations: Streamline and document sales processes, manage forecasting and pipeline health, track key metrics, and continuously improve playbooks, collateral, and handoffs for greater efficiency.

• Enablement & Training: Develop and deliver training for sales and post-sales teams, review Gong calls for coaching, support onboarding and ongoing learning, and manage the sales demo environment with Product.

• Tech Stack Ownership: Administer and optimize tools including Salesforce, Gong, Sales Navigator, Apollo, Notion, and Datalane. Train team members on sales tools to maximize usage and ROI. Evaluate and implement new tools to support growth and reduce operational friction.

• Strategic Projects & Cross-Functional Collaboration: Align with Marketing on messaging and campaigns, partner with Product on launches and training, support post-sales team with dashboards and upsell execution, and assist leadership with planning and growth initiatives.
  

Who you are:

• 3–5 years in Revenue Operations, Sales Enablement, or Sales Operations in a SaaS, Marketplace, or tech environment.

• Advanced knowledge of Salesforce, reporting tools (Excel, Looker, or Power BI), and common sales enablement platforms.

• Strong ability to draw actionable insights from data and tell a story that drives decision-making.

• Passionate about building scalable and repeatable processes.

• Can clearly convey complex ideas to stakeholders at all levels.

• Proven ability to work cross-functionally across Marketing, Sales, post-sales, and Product.

How you will do it:

• A self-starter: You wake up, form a plan, and get going!

• Practice Extreme Ownership - including exhibiting a bias for action, a deep desire to understand all parts of our business, including our customers, and partners; taking risks, adapting and learning till you succeed; a mindset to persevere!

• Be open to feedback; listen, learn, and iterate. We’re all One Team!
  

What to expect as a candidate:
While we are never perfect, we have aimed to build a process that fosters fairness and helps to minimize bias, this includes structured processes and interviews. Our goal is that everyone interviewed has a positive experience, regardless of the outcome. Check out our Talent Notion page to learn more about the interview process.

Want to learn more? 👀 Keep Reading!

We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.

We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.

We are spilling the Tea 🫖 on all things ResQ, click here if you want access to the inside scoop 💬 Tell your friends, because sharing 🫶 is caring 🧡
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ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.

Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!