Billing Operations Analyst

Billing Operations Analyst

Summary:

The Billing Operations Analyst is responsible for ensuring accurate billing, reporting, and business controlling of manually billed products. This role focuses on safeguarding and maximizing company revenues by managing airline-related products that require manual billing due to technical constraints. The position involves close collaboration with delivery teams, reporting managers, and product managers to streamline billing processes and meet organizational objectives.

In this role you will:

• Facilitate monthly information collection from relevant stakeholders.
• Ensure accurate and timely billing of contractual commitments in alignment with deadlines and KPIs.
• Define, review, and validate billing requirements under management supervision.
• Manage and process accrual information for products under your responsibility.
• Support cross-team meetings to streamline the collection of relevant billing information.
• Follow internal controls to prevent revenue leakage and ensure billing accuracy.
• Ensure the timely completion of monthly billing activities and adherence to month-end deadlines.
• Identify and resolve invoicing discrepancies, such as discounts, waivers, and contractual issues, with appropriate approvals.
• Conduct monthly billing comparison analyses for assigned products.
• Provide support for internal and external audits.
• Collaborate on projects within the services area, providing input as required.

About the ideal candidate:

• 2–3 years of experience in a similar position, with exposure to stakeholder interactions.
• Financial background with knowledge of accounting concepts, including revenues and invoice issuance.
• Advanced Excel skills; knowledge of SAP 4HANA is a plus.
• Fluent in English; advanced Spanish proficiency is an advantage.
• Detail-oriented and organized, with the ability to manage multiple billing activities simultaneously.
• Strong problem-solving skills to identify and address billing discrepancies.

What we can offer you:

• 💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
• 🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• 🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• 🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• 🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• 🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• 📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• 🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

At Amadeus, you'll play a key role in ensuring the financial health of our Services & Consulting operations. This is a unique opportunity to work in a dynamic, multinational environment, where your skills and expertise will drive improvements in our billing processes and support the growth of the travel industry. Join us to make an impact!

Diversity & Inclusion