At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
The Research Associate is part of Forrester’s technology research team. This position works with a team of analysts whose research and advisory guide today’s marketing leaders to proactively engineer alignment within their organizations and harness the collective capabilities of the organization to ignite customer-obsessed growth.
Job Description:
Research creation and delivery:
- Work with assigned analysts to formulate project plans and manage report schedules.
- Assist analysts with primary and secondary research and in developing a research topic. Day-to-day tasks includes but not limited to desk research and coordination of research interviews, online surveys, and internal and third-party data.
- Support analyst presentations with well-formatted charts, appropriate callouts, meaningful titles, and a slide sequence that tells a story.
- Support the audit, identification, and update of any existing research required.
- Conduct quantitative work with Forrester’s datasets.
Client engagement:
- Professionally partake in client calls, primarily in note-taking/support. This includes distilling complex information into the most relevant and actionable points.
- Help analysts by researching data, preparing draft materials, and shadowing delivery.
Team operations:
- Assist in collecting and analyzing team performance metrics through data dashboards.
- Maintain the systems of record for report publication and team repositories.
- Collaborate with other RAs as necessary to balance capacity and support delivery.
Job Requirements:
- A BA or BS degree; interest in statistics or quantitative work is a major plus.
- B2-level English proficiency or above.
- B2-level proficiency or above in at least one of the following languages: French, German, Italian, or Spanish.
- Some varied undergraduate or postgraduate work experience, ideally in market or consumer research or marketing.
- The willingness to actively and intellectually engage with colleagues, including more senior colleagues such as analysts.
- Enthusiasm to learn about technology and its impact on business and society.
- Effective time and project management skills.
- A working knowledge of both word processing and spreadsheet software.
- Sharp attention to detail and resourcefulness, optimizing survey questions and formatted data outputs.
- A passion for learning about customer experience.
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
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Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to [email protected].
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By submitting your resume/CV, you consent to Forrester’s retention of the information provided on a secure file for personnel administration and management purposes and/or in order to consider you for future employment opportunities and to the transfer of the information provided to: Forrester’s offices in the US and other countries outside the European Economic Area; and Service providers engaged by Forrester for the purposes of processing applications for employment who may be located outside the European Economic Area.
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What We Do
Forrester is one of the most influential research and advisory firms in the world. We help business and technology leaders use customer obsession to accelerate growth by putting their customers at the center of their leadership, strategy, and operations. Through Forrester’s proprietary research, consulting, and events, leaders from around the globe are empowered to be bold at work — to navigate change and chart new paths. Our unique insights are grounded in annual surveys of more than 675,000 consumers, business leaders, and technology leaders worldwide; rigorous and objective methodologies, including Forrester Wave™ evaluations; over 52 million real-time feedback votes; and the shared wisdom of our clients
