Research Assistant

The primary responsibilities of the Research Assistant are data entry, management of the database, and assisting the Research Director, Manager, and staff. This position is also responsible for administrative tasks such as the preparation of purchase orders, coordination of departmental subscriptions, oversight of file maintenance, and basic records management and analytics within the Tessitura database.

Primary Responsibilities

• Update records in the Met’s Tessitura database
• Add data to records from Research reports
• Update contact information as advised by Development staff
• Cross reference obituaries, code deceased records and notify appropriate staff
• Help to ensure that the Research Department’s policies regarding data entry conform to Met guidelines
• Assist Research Director in the annual process of creating the Board Directory and Handbook, including record keeping and proof reading
• Participate in the creation and enforcement of the Research Department’s data policy
• Assist in creating reports in the Tessitura database, as needed, utilizing list building techniques, rankings and interests
• Participate in records management, as needed: merging records, converting individuals to households, converting households to individuals and pulling contact information for various purposes
• Assist in outputting reports on memberships, contributions, activities and trending, as needed, using Tessitura
• Prepare documents for Special Events
• Participate as a “Power User” in planning for periodic Tessitura upgrades
• Maintain all current Patron files, dropped/deceased files, and non-Patron files
• Prepare purchase orders for Research
• Coordinate magazine subscriptions
• Oversee and update budget tracking report and AMEX credit card report
• Oversee and archive, as necessary, publications in Research library
• Other office management duties, as assigned

Skills and Qualifications

• College degree required
• Experience working with databases (at least one year of Tessitura experience preferred)
• Data entry experience
• Proficiency with Microsoft Office Suite
• Ability to work well with all personality types
• Ability to multi-task, prioritize, and work well under pressure
• Ability to communicate effectively and interact professionally with colleagues

The Metropolitan Opera believes that diversity is critical to our success and growth as a leading performing arts institution and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve.

The Metropolitan Opera is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and existing employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, citizenship status, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, or any protected category prohibited by local, state or federal laws.