Search the 9 jobs at The Metropolitan Opera Guild

The Patron Associate provides administrative support for the Patron Office, manages customer service inquiries, handles gift bookings, coordinates donor communications, maintains membership content, and assists with billing and events, ensuring accurate and courteous service to patrons.

The Human Resources Assistant serves as the initial contact for employees, assisting with inquiries, new hire paperwork, personnel actions, and administrative support to the HR department. Responsibilities include data entry, file management, and compliance with HR policies and procedures.

The Senior Manager, Data Science is responsible for developing advanced analytics models for audience segmentation, collaborating with marketing teams, managing data processes, designing A/B testing, and optimizing segmentation strategies while staying informed on industry trends.

The Section Bass will perform and rehearse with The Metropolitan Opera under the direction of the Music Director, providing ensemble playing as part of the orchestra. The position requires high-level musical skills and readiness for performance.

The Major Gifts Coordinator manages the donor acknowledgement process for the Major Gifts team, ensuring timely communication and relationship building with high-level donors. Responsibilities include drafting correspondence, overseeing donor acknowledgments, supporting Board volunteers, and maintaining relationships with major gift donors. Administrative tasks and collaboration with key executives are also part of the role.

The Digital Content Coordinator manages email marketing for various departments, coordinating content and deployment schedules, proofreading and ensuring quality across devices, and assisting in web implementation of promotional codes for the Metropolitan Opera.

The Human Resources Assistant – Leave Management provides support for employee leave requests, ensuring compliance with regulations like FMLA and ADA. Responsibilities include administration of leave requests, managing workers’ compensation, and providing guidance to employees. The role involves maintaining accurate leave records and collaborating with HR colleagues on leave-related projects and compliance.

The Human Resources Assistant - Process Improvement will enhance processes related to benefits and labor across multiple departments. Key duties include supporting union dues processes using Excel and databases, assisting with financial reconciliations, and identifying improvements through various digital tools, while maintaining communication across HR and finance functions.

The Database Administrator and Automation Expert will lead system implementations and manage databases while driving process improvements. Responsibilities include collaborating with data professionals, automating reporting, engaging in project management, ensuring data integrity, and facilitating user training.