TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
DESCRIPTION
- Supervise Reporting department personnel and the Reporting function to ensure all necessary reports and dashboards are delivered consistently accurate and within the desired specified time frames
- Develop and maintain audit and validation tools for all reporting aspects
- Act as a strong coach and mentor to develop and train reporting staff
- Evaluate reporting process malfunctions and adverse events for Workforce Management
- Provide business intelligence reports for planning and performance purposes
- Review current Command Center processes for automation, efficiency, and scalability
- Develop effective relationships with Workforce Management staff, Operations staff, and leaders
- Perform other duties and assignments as directed
REQUIRED SKILLS
- Proven experience as a Data Supervisor or Analytics Manager
- Knowledge of Excel, Power BI and SQL; familiarity with business intelligence tools (e.g. Tableau, SAS)
- Solid experience in data analysis and reporting; industry experience is a plus
- Superb communication skills
- Attention to detail
- Problem-solving aptitude
- Strong leadership, analytical, organizational, and multi-tasking skills
DESIRED SKILLS AND EXPERIENCE
- Two to three years of supervisor experience
- BSc/BA in Computer Science, Statistics, Data Management, or a related field a plus
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.
Top Skills
What We Do
The world's best businesses know that potential customers can be anywhere. TransPerfect helps our clients to be everywhere. With global headquarters in New York and offices in 140+ cities across six continents, TransPerfect is the world's largest provider of language services and related technologies.
The TransPerfect family of companies enables organizations to speak the language of global business through:
- Translation and Language Services
- Website and Software Localization
- Globalization Management Technology
- Multicultural Marketing
- Legal Support and E-Discovery
- E-Learning Platform Internationalization
- Multimedia and Studio Solutions
- Interpretation and Call Center Support
