Order Management Analyst

Description
Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
Work Arrangement: This role is categorized as hybrid on day shift. This means the successful candidate is expected to report to the office three times per week or other frequency dictated by the business.
The Role
The role is responsible for operationally leading and executing backend operation processes of Order Management (Order to Delivery/Procure to Pay), ensuring that processing is done with high quality - accurate, timely and complete.
What You'll Do

• Responsible for operationally leading and executing backend operation processes of Order Management (Order to Delivery/Procure to Pay), ensuring that processing is done with high quality - accurate, timely and complete
• Partner and Liaise with Key Stakeholders including but not limited to External/Internal Dealers & Suppliers, Logistics and Purchasing & Supply Chain
• Analyze and Interpret data for reporting requirements
• Combination of repetitive and ad hoc processes that are more complex and require critical thinking
• Ensures compliance with GM Corporate policies and external regulatory requirements
• Support internal and external audits
• Interacts with internal/external related parties (Stakeholders, Dealers, Suppliers, Logistics, GPSC, Finance Teams, etc.)
• Has strong control focus - brings any issues (accounting or control related) forward immediately
• Has a strong focus on process improvements to drive quality accounting and compliance
  • Frequent contact with others outside of work group to accomplish tasks
  • Participation in Special Projects (including LEAN/Six Sigma activities) - -eventual leader of such projects
• Highly technical in the use of SAP system (t-codes, asset module flow, etc.)
• Supports BCP, BIA activities and updates EUCA Files

Additional Description
Your Skills & Abilities (Required Qualifications)

• BA in Finance/Supply Chain/Accounting/Business or equivalent with strong foundation and experience in a shared service environment
• Knowledge of financial reporting implications of transactions within Supply Chain - sourcing, procurement, and customer order delivery
• Understanding of US GAAP, IFRS, and SOX /Internal Control Requirements - additionally, continue to attend trainings on these topics to remain adequately informed and knowledgeable.
• Basic domain knowledge of Aftersales related processes (Supply Chain, Order Management and Materials Management for CCA)
• Working knowledge of SAP and other GM systems as required for the assigned position (systems and level of knowledge necessary will vary - employee must be willing to continuously learn the GM systems landscape and functionality)
• Basic understanding of KNIME, Power BI and other automation tool available to GM
• Problem Solving and Data Processing
• Possesses Continuous Improvement mindset and able to translate it to meaningful projects
• Solves and Analyzes Issues, Stretched Goals
• Drive for Individual Results
• Ability to work cross-functionally
• Basic Communication Skills
  
  • Verbally communicates clearly and concisely a need, request, idea or thought to drive action of peers
  • With help, can tailor communication to address concerns or open conversations in a way that the external partner understands and protects the reputation and confidentiality needs of GM

What Will Give You A Competitive Edge (Preferred Qualifications)

• Experience working in a multinational organization and working with colleagues internationally is preferred
• Works effectively with others and as part of a team;
• Competent/Above-Average English Fluency
• Experience in the following:
• External Customer and Supplier Management
• Administration of Dealer Claims for Vehicles and Parts & Accessories
• Calculating and updating prices for Parts and Accessories sold to Allied and Non-Allied Parties
• Preparing and releasing monthly price bulletins and reports
• Managing Pricing workflow tool for requests to update in SAP purchase and selling prices

About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
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Diversity Information
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging for all employees. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire
Non-Discrimination and Equal Employment Opportunities (U.S.)
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All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
Accommodations (U.S. and Canada)
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