Renewal Specialist

Posted 7 Days Ago
Be an Early Applicant
Barão, São José do Rio Pardo, São Paulo
Senior level
Artificial Intelligence • Cloud • Robotics • Software
The Role
As a Renewal Specialist, you will manage renewal quotas, identify renewal risks, and collaborate with teams to maintain excellent customer experiences. You will also educate clients about company solutions and use SalesForce.com to manage renewal opportunities effectively.
Summary Generated by Built In

About Us

Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com

About Us

Automation Anywhere is the leader in intelligent automation solutions that put AI to work across every aspect of an organization. The company’s Automation Success Platform is infused with generative AI. It offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics with a security and governance-first approach. With over 5,000 customers worldwide, Automation Anywhere enables organizations to unleash productivity gains, drive innovation, improve customer service, and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through intelligent automation. For additional information, visit www.automationanywhere.com

Our opportunity:

As a Renewal Sales Representative, you'll be at the forefront of ensuring our clients continue to benefit from our cutting-edge solutions. Your responsibilities will include meeting or surpassing renewal quotas, identifying and addressing potential renewal risks, and collaborating closely with various teams to ensure seamless customer experiences. You'll thrive in this role with experience in renewal or account management, proficiency in Portuguese and English, and a track record in software sales, particularly in the SaaS or subscription realm. If you're ready to join a dynamic team, drive revenue growth, and make a tangible impact, we want to hear from you!

Who you will report to: Renewals Manager

Location: Sao Paulo, Brazil

You’ll make an impact by being responsible for:

  • Meeting or exceeding assigned sales objectives and quotas for renewal business
  • Working closely with Customer Success, Sales, Contract Ops, and Support teams to stay updated with customer issues and problems affecting customer retention
  • Working closely with the Sales Team to track any upsell or cross opportunities and ensure renewals stay on track
  • Identifying "at-risk" renewal clients early in the cycle and defining and addressing issues inhibiting a successful, timely renewal
  • Educating and effectively communicating the value of company solutions to client decision-makers, including 'C-level' business leaders, technical staff, legal, security, and operations personnel in prospective accounts
  • Maintaining, updating, and managing all SalesForce.com renewal opportunities

You will be a great fit if you have: 

  • 6+ years of Renewal or account management experience
  • Fluency in Portuguese as a primary language and proficiency in English as a secondary language
  • Software Sales experience: SaaS or subscription sales are preferred
  • Experience selling software products that are on-demand and recurring in nature
  • Experience using Salesforce.com as CRM is a must

You excel in these key competencies: 

  • High problem-solving ability to learn and adapt quickly while being a self-starter
  • Team-oriented with the ability to succeed in an entrepreneurial environment
  • Committed, enthusiastic, and coachable with a desire to thrive in a sales environment
  • Strong presentation and communication skills (verbal, written, and listening)
  • Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily

Ready to Revolutionize Work? Join Us.

This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great.
 

#LI-JS1

All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.

Top Skills

Salesforce
The Company
HQ: San Jose, CA
6,564 Employees
On-site Workplace
Year Founded: 2003

What We Do

Welcome to Automation Anywhere. We’re on a singular and unwavering mission to democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity.

With 2.8M bots deployed at customers in 90 countries, and a network of over 2100 partners, we are a leader in the Gartner Magic Quadrant, and our AI-powered digital workforce platform optimizes the business processes of the world's largest enterprises and governments in virtually every industry including 85% of the top banks and financial institutions, 90% of the top healthcare institutions, 85% of the top technology companies, and 80% of the top telecom companies.

Industry Awards and highlights:

· Named a leader each year of Gartner Magic Quadrant for Robotic Process Automation

· Named a Leader in Forrester Wave

· Named a Leader and Star Performer in Everest Peak Matrix

· Named a Leader in Nelson Hall NEAT Intelligent Automation Report

· G2 Crowd 2020 Best Software Company

· First Cloud-native digital workforce platform

· 850+ pre-built, intelligent automation solutions

· Bot security and IP protection

· SaaS packages

· Over 1.4M courses completed in Automation Anywhere University

· Free AI-powered Community edition

Try the world’s most advanced digital workforce platform today: https://bit.ly/startRPAtoday

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