Regional Sales Manager- NC Based

Posted 22 Days Ago
Be an Early Applicant
Charlotte, NC
Mid level
Big Data • Cloud • Other • Social Impact • Software
Carbyne brings game-changing capabilities to people in crisis, such as live video, chat, and caller location.
The Role
The Regional Sales Manager will lead efforts in acquiring new business and expanding existing client relationships. Responsibilities include strategic planning, engaging clients, developing product user relationships, ensuring effective communication of client needs, and managing all account activities from prospecting to closing. The role emphasizes building trust and articulating complex solutions to public safety agencies.
Summary Generated by Built In

Description

Who we are:

Hi! We’re and we are on a mission to help emergency contact centers save lives every day. As the leader in emergency collaboration technologies, we’re building a platform that brings game-changing capabilities to people in crisis, such as live video, instant chat, and location tracking. Our platform unifies the flow of life-saving information to emergency contact centers, so they can handle emergencies faster than ever, and get to the right people, in the right place, at the right time. We currently provide services to over 400 million people in over eight countries worldwide, and partner with Google, Cisco, Amazon, and Microsoft to deliver life-saving technologies. Want to join our mission-driven team? Read on. 

Headquarters: New York City, New York

Current Headcount: 160 People and counting….

Want to join our mission-driven team? Read on.


About the role:

We're looking for a driven, ambitious, and results-oriented Regional Sales Manager to join our dynamic and growing organization, help drive strategy, and take a consultative approach to selling our solutions to public safety agencies. If you're forward-thinking, technically oriented, consultative, and know-how to create solutions for client challenges, you'll love this opportunity. 

As a Regional Sales Manager, you will be responsible for bringing on new business as well as working with our existing clients to expand the use of our different products.  You will sell directly to public safety accounts and work closely with our channels and partners to do the same. You'll articulate complex solutions, build and maintain Director-level relationships, and navigate across various decision-makers. You'll shape solutions to agency and stakeholder challenges, serving as their trusted advisor and change agent. 

Here’s what you’ll be working on:

  • Build long-term, strategic plans in collaboration with internal business partners to maximize clients' success with Carybne’s solutions while maximizing revenue; understand C-level initiatives at strategic clients and how Carbyne’s solutions map to those objectives
  • Engage clients through new and established relationships, build trust, and enable clients to benefit from Carbyne's platform and services
  • Develop and maintain product users and key decisions makers relationships to ultimately drive revenue growth
  • Ensure the voice of the customer is clearly heard
  • Help develop and implement strong value propositions and align value and ROI for clients based on their needs and key challenges
  • Drive key account capture and planning process, from inception through close as well as supporting peers in their respective initiatives
  • Oversee all territory account activities from prospecting and research to closing the deal and connecting the customer with professional services, if applicable
  • Timely and accurate business forecasting, keep management apprised of strategic accounts and gather intelligence on competitor activity
Requirements
  • At least 3  years of demonstrated successful industry sales, with a focus on software, services, platform integration and/or network services (SaaS and cloud experience is a MUST)
  • Working with Partner resellers.
  • Experience managing large / strategic  accounts, long sales cycles, complex selling into large accounts, etc.
  • Existing and proven relationships with senior decision-makers within your designated territory
  • Demonstrated understanding of PSAP and stakeholder agency technology and service is a plus but not a requirement
  • Demonstrated understanding of contact center technologies and addressing modern challenges in the contact center
  • Proven experience in managing/owning territory for sales and/or consulting engagements
  • Experience in creating and executing long-term sales plans
  • Ability to clearly and directly articulate complex solution offerings
  • Strong technical orientation 
  • Self-motivated with a can-do approach - “create the solution” philosophy
  • Strong attention to detail, creative, open-minded, focused, and highly collaborative
  • Excellent communication and interpersonal skills
  • Ability to travel to customers as needed (up to 50% of the time)
Benefits
  • Comprehensive medical, dental, and vision insurance
  • 401k, matching up to 4% of your salary
  • Parental Leave Policy
  • Unlimited vacation days
  • Sick days
  • Competitive options plan
  • Health and Wellness Benefits

 Our Promise:

Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offenses, or any other basis protected by applicable law.  We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

With Carbyne, Every Person Counts. 

Note: We are unable to support employment visas at this time.

The Company
HQ: New York, NY
180 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Why is it we have the ability to order a car with our phones, video chat with our families, and text with anyone in the world, but we’re not able to do any of those things when personal safety is on the line? Why are these tools available in our everyday lives, but not in moments of real need and urgency?

So, we did something about it. We decided to not just fix it, but to constantly improve it with ongoing updates so urgent communications never become stagnant again. We call it relentless innovation.

Our technology is built on the cloud for quick solves and fast integration, using an interface that keeps call managers top of mind. Through the power of one platform, we enable call centers to collect and quickly distribute information.

Carbyne enables mission-critical centers to use an advanced call management platform to unify the flow of information from all channels to a single UI. This UI is tailored for a seamless flow between every channel. With our cloud platform, everything can plug in, everything can evolve, and everyone can make better decisions.

Carbyne: we serve one and millions of benefits.

Why Work With Us

We need great brains who want to collaborate with the best and can envision new ways for emergency services to be smarter, safer, and better.

We hire builders. People who want bigger possibilities for themselves, so we help them reach their professional goals with ongoing training, support, and growth opportunities.

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