Job Description
As a Recruitment Operations Coordinator you will be responsible for overseeing a team of Recruiter Administrators, ensuring the efficient and effective delivery of administrative support to the Talent Acquisition team. You will be leading and mentoring team members, optimising processes, and maintaining a high level of service quality.
Your main responsibilities:
- Lead and manage the administrative team, providing guidance, support, and professional development opportunities
- Set clear performance expectations, provide regular feedback and conduct regular evaluations for team members
- Ensure the Team delivers a high standard of administrative support to the Talent Acquisition Team, meeting SLA’s and internal customer needs
- Close cooperation with Talent Acquisition Team
- Continuously identify and implement improvements in administrative processes to enhance efficiency and productivity
- Work closely with other departments to support organisational needs and facilitate smooth operations
- Track and report on key performance indicators (KPIs) for the administrative team, setting goals and evaluating performance
- Address and resolve any operational issues within the team promptly, maintaining a positive and professional environment
The job is for you, if you have:
- Experience in HR administration included one year of experience in a supervisory or team leader role
- Strong organisational, communication, and interpersonal skills; ability to lead and motivate a team; excellent problem-solving and decision-making abilities
- Ability to manage a team, motivate employees, and support their professional development
- Ability to work cross-functionally
- Communicate effectively both in Polish and English
What we offer:
- A hybrid work model. Well-located offices (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks with monitors, interactive conference rooms)
- A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
- English classes that we pay for related to the specific nature of your job
- Work in a team you can always count on – we have on board top-class specialists and experts in their fields
- Internal educational platform MindUp (with training courses on: work organization, means of communication, motivation to work and various technologies and substantive issues)
What We Do
Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin. We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform. We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Poland’s widest 50k pickup points network. In 2019 we celebrated the 20th anniversary of Allegro in Poland. For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innovative areas of the economy. We have come a long way from an auction site for private individuals looking for a modern alternative to their local flea market. Today, we are a vibrant international marketplace platform for professional sellers and a must-have sales channel for top international brands and retailers. We currently employ more than 7000 employees and each of us ranks among the best experts in their field. Whether it’s in Technology, Customer Experience, Commerce, Delivery Experience or many other teams, we’re all proud to say that Allegro employs the best people on the market and all of us are ready to admit that it’s #goodtobehere.
