About Persona
We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.
About the Role
We're growing fast and need great people to help us scale! We're looking for a recruiting generalist who knows how to move quickly and loves creating amazing experiences for candidates. Any given week can vary, from helping build top of funnel for open roles, to owning the offer process across different departments. You'll join a team where homemade cookies appear on tough days, laughter fills our meetings, and team offsites are actually fun. You'll be instrumental in helping in this next phase of company growth, helping us in our mission to make the internet a safer place.
This role is primarily based in our San Francisco office, with required in-office days Tuesday through Thursday. Relocation assistance is available for anyone located outside the San Francisco Bay Area.
What you'll do at Persona
- Support recruitment process - Partner with leadership to define needs, scope roles, and manage all parts of the recruiting cycle for a variety of roles and functions.
- Create sourcing strategies - Develop innovative approaches to build diverse candidate pipelines through multiple channels.
- Dive into full-cycle - You’ll participate in full-cycle recruiting, from outreach to offer, ensuring an excellent candidate experience across the business.
- Optimize processes - We’re scaling rapidly. You’ll help continuously improve our recruitment workflows and systems.
- Ad-hoc projects - Work cross-functionally to build or revamp existing programs (ie - interviewer training, recruiting events, content, and employer brand-building strategies).
What you'll bring to Persona
- Minimum 1+ years of recruiting experience, ideally having spent some time in a startup or high-growth environment
- Proven creative problem-solving abilities
- Experience managing offers and closing candidates
- Passion for candidate experience - candidates love you!
- You’re a natural at cross-team collaboration
- Flexible and outcome-focused, you have a ‘roll-up-your-sleeves’ way of getting things done, even if it means scheduling candidates
Why Persona
- Strong growth trajectory - Since our founding in 2018, we've built one of the fastest-growing companies at our stage.
- Career development - As we scale rapidly, you'll grow your expertise recruiting exceptional talent across diverse teams and departments, building your reputation for quality hiring while expanding your business impact. You’ll sharpen your recruiting skills from some of the most skilled recruiters in the industry (made up of alumni from Uber, Coursera, Fast, and Kleiner Perkins).
- Outstanding benefits - Unlimited PTO, quarterly mental health days, delicious catered meals, 401K contribution, company-wide end-of-year shutdown (+ many more!).
- Amazing culture - SF-based team is close-knit, with quarterly offsites and a highly collaborative team. We’re honored to be recognized as one of Inc’s Best Workplaces, and Fortune’s Best Medium Workplaces (#14).
Compensation & Equity
This salary range is the estimated base salary range. Base salaries are just one component of the total compensation package and are determined by a number of factors such as years of experience, expertise, qualifications and more. In addition to base salary, we offer competitive equity packages that play a big part in recognizing you for the huge impact you will have on helping us achieve our mission. Please note, the salary range is a guideline that is subject to change without notice.
Benefits and Perks
Diversity, equity, inclusion and belonging
At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.
We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
What We Do
Persona helps businesses manage KYC/AML/KYB programs, fight fraud, and build trust by automating any identity-related use case with our flexible identity infrastructure. For example, we help Branch automate their KYC process and Coursera verify learners’ identities before delivering course credentials.
Beyond securely collecting and verifying user information such as PII, government IDs, and biometric selfies, our platform also provides flexible case review and orchestration tools to help businesses streamline and automate their identity operations — from setting custom rules to ingesting third-party data and triggering external actions.
Why Work With Us
Persona's a leader in identity verification, offering unmatched flexibility to meet diverse business needs. With customizable building blocks, our product adapts to various industries, use cases, and risk levels. Our core value of having a People-first culture thrives on new perspectives that enrich the workplace and support our mission and value.
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