Quality Supervisor

Posted 23 Days Ago
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Cary, NC
Senior level
Industrial • Manufacturing
The Role
The Quality Supervisor oversees quality control processes, implements continuous improvements, manages quality management systems, and trains quality staff to ensure product quality and customer satisfaction.
Summary Generated by Built In

Perfection Hy-Test Company

Come join a team where People make the difference!  As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Develop and continuously improve our standards for receiving inspection, packaging in process, and final inspection activities. Procedures are carried out safely and with the highest level of quality. Present recommendations for continuous improvements. They are also responsible for establishing, administering and maintaining the site quality management systems related to processes, systems and tasks.
The Quality Supervisor is responsible for all functions relating to quality, inspection, documentation, customer quality/warranty issues, and system approvals plant wide. Maintains high standards by encouraging and embedding defect prevention and correction at every stage.
This person must be personally responsible, regularly present and punctual, committed to doing the best job possible and does what is necessary to ensure customer satisfaction.
Company is moving to Holly Springs, NC location Mid-February.

ESSENTIAL FUNCTIONS:

  • Monitor and evaluate products and processes to ensure overall quality.
  • Oversee and address internal quality concerns collaborating with the operations team to implement corrective actions, track progress, and ensure effective resolution.
  • Create and maintain an environment of continuous improvement by actively managing quality improvement projects.
  • Track, measure, and reports progress on improvement activities related to plans, goals, and issues.
  • Develop reports and presentations for management on the status of initiatives and challenges.
  • Define, develop and maintain work instructions and quality specifications to standardize processes.
  • Perform process quality evaluations, report findings, and conduct investigations for resolutions.
  • Facilitate continuous improvement initiatives to reduce re-work/poor quality costs and improve process capability.
  • Track, analyze and report return & warranty data to identify issues, conduct evaluations, and determine resolution.
  • Assist Operations, Purchasing, Catalog, Sales, and Management in interpreting and development procedures to meet customer requirements.
  • Implement efficient and cost-effective inspection processes to ensure product and process quality’
  • Remain abreast of gauging, inspection, and statistical technology and manage customer quality audits & surveys.
  • Supervise, mentor, and train quality personnel within the quality group.
  • Maintain high standards by embedding defect prevention and correction at every stage of operations.
  • Encourage employees to take ownership of quality, reducing reliance on end-of-line inspections.
  • Conduct quarterly audits/reviews to assess quality control effectiveness and recommend improvements.
  • Partner with the operations team in training and supervising team members.
  • Protect operations by maintaining confidentiality of business strategies, trade secrets, and financial information.
  • Ensure compliance with federal, state, local, and anti-trust regulations, addressing concerns and liabilities as necessary.
  • Conduct special projects as needed.
  • Perform all other duties as assigned by Manager

KNOWLEDGE, SKILLS, and ABILITIES

  • Exceptional time management, communication, and attention to detail.
  • Formal Statistical knowledge.
  • Continuous Improvement Deployment, TOC, Lean, Six Sigma - Certification
  • Strong multi-task skills.
  • Must have proficient skills with excel spreadsheets, email, and Microsoft Office programs

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.

Top Skills

Excel
Lean
MS Office
Six Sigma
Statistical Analysis
Toc
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The Company
Chicago, , IL
485 Employees
On-site Workplace

What We Do

Marmon Holdings, a Berkshire Hathaway company, comprises more than 120 autonomous businesses serving diverse industries and markets worldwide

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