Quality Manager

Posted 4 Days Ago
Be an Early Applicant
Bedford, PA
72K-116K Annually
Mid level
Financial Services
The Role
The Quality Manager will oversee quality activities, including process improvement and compliance with ISO standards. They will maintain documentation, conduct audits, analyze quality measures, and coordinate with various departments to resolve quality issues, while also managing personnel and budget responsibilities.
Summary Generated by Built In

About JLG, an Oshkosh company

JLG began in 1969, when our founder, John L. Grove set out to resolve growing safety concerns in the construction industry. Since then we have been committed to understanding the challenges and delivering innovative solutions to the access market. We partner with customers to provide quality equipment, training opportunities and trusted support within the access industry. We are a global company, and our products—including mobile elevating work platforms, telehandlers, utility vehicles and accessories—can be found all over the world.

Responsible for all activities and personnel in any of the following Quality areas for our Weber Lane location: Product Quality, Process Improvement, Supplier Quality and Manufacturing. Position may involve implementation of quality systems, maintaining ISO certifications and compliance, and overall quality control and responsibility of various departments at JLG. This position may also assist with Quality processes in our Houston location.

YOUR IMPACT

  • May be responsible for continuous improvement of control testing, manufacturing, assembly processes, tracking system cycle-time goals, and standard operating procedures; product quality; process control; supplier quality processes; ISO audits; receiving inspections; supplier audits; quality and contract proposals; and other related activities as assigned.

  • Accurately maintain company records and documents in accordance with policies and procedures

  • Work with other quality personnel in obtaining goals of meeting or exceeding customer specification while meeting target costs.

  • Report and chart quality measures.

  • Conduct process capability studies and present results in standardized format.

  • Oversee and assign all product quality deficiency reports.

  • Respond to quality process nonconformance issues in an expedient manner

  • Analyze and implement effective solutions in order to coordinate the resolution of major quality issues.

  • Must exhibit the ability to proactively plan and execute plans in accordance with established time constraints.

  • Coordinate and work inter-functionally with Quality, Engineering, Contracts, Sales, and Manufacturing to resolve quality related issues.

  • Create and assist in establishing, maintaining and certifying quality guidelines, processes and procedures. Promote awareness of procedures and quality systems within the organization.

  • Assign, schedule and coordinate quality audits internally and externally.

  • Communicate effectively with suppliers and internal teams to correct and prevent deficiencies.

  • Maintain a positive, professional working relationship with all customers.

  • Understand quality contractual requirements related to assigned product types.

  • Participate in or delegate a representative for all quality meetings including the Corrective Action Board, Control Testing and Management Review Meetings.

  • May be responsible for development, maintenance and continuous improvement of a process improvement training program.

  • Interview, supervise, appraise, and discipline employees. Acknowledge team accomplishments.

  • Responsible for budgeting activities and personnel reviews.

  • Ensure personnel in departments have adequate resources to perform jobs

MINIMUM QUALIFICATIONS

  • Bachelor's degree in Quality, Business, Operations Management or related field

  • 4 plus years of related work experience

STANDOUT QUALIFICATIONS

  • Two years knowledge or training on JLG, Jerr-Dan or Oshkosh products or other extreme-duty vehicles

  • Advanced training/experience in the use of statistical techniques including CP/CPK

  • MS Windows, Word, Excel, Project, Outlook and MAPICS/Infor XA ERP experience

WHY JLG, AN OSHKOSH COMPANY?

Moving the future forward is our priority and this includes your future. We encourage professional development and champion our employees’ success through various skills and training opportunities. Named one of the World’s Most Ethical Companies™ by Ethisphere Institute for six consecutive years, everything we do at Oshkosh is guided by our core values and the ~15k+ team members around the world who embody them.

We put people first. We do the right thing. We persevere. We are better together.

Pay Range:

$72,200.00 - $116,200.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the scope and responsibilities of the role, the candidate's experience, education and skills, as well as the equity of pay among team members in similar positions. Beyond offering a competitive total rewards package, we prioritize a people-first culture and offer various opportunities to support team member growth and success.

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process, please contact us at [email protected].

Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer. This company will provide equal opportunity to all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Information collected regarding categories as provided by law will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Oshkosh Corporation's legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be "U.S. Persons," as defined in these regulations. Generally, a "U.S. Person" is a U.S. citizen, lawful permanent resident, or an individual who has been admitted as a refugee or granted asylum.

The Company
HQ: Wyomissing, PA
788 Employees
On-site Workplace
Year Founded: 1997

What We Do

What we believe in: At Customers Bank, we are dedicated to providing exceptional value, service and convenience as part of an overall effortless banking experience. Our high-tech, high-touch approach to banking allows us to deliver a superior selection of products and services.

Who we serve: We’re a community-based, full-service bank that offers a continually expanding portfolio of loans to small businesses, multi-family projects, mortgage companies and consumers nationwide with locations in Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas.

Our way of banking: Our approach to banking is built on three core pillars – commitment to human connections, dedication to innovation and the latest technology, as well as our responsibility to ground innovation in our deep experience and reliable financial foundation. We’re focused on our customers, employees, and investors every day — connecting them to real opportunities, helping them grow, and doing it all with speed and agility so they can get further, faster.

More information: To learn more, visit us at http://customersbank.com. Customers Bank, a subsidiary of Customers Bancorp, Inc., is an equal opportunity lender and a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bancorp, Inc. voting common shares are listed on the New York Stock Exchange under the symbol CUBI.

Member FDIC - Equal Housing Lender.

Privacy Policy: We discourage Customers Bank customers from sharing personal identification data such as account numbers, social security numbers, or phone numbers on social media. Please send a direct message if you have questions regarding your account. To learn more, visit our website at https://www.customersbank.com/privacy-notice/.

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