Quality Assurance Specialist - Data & Analytics

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Create awesome experiences for our customers!

Our team and what we’ll accomplish together
The TELUS Health Data Office brings the power of data and analytics to life, leveraging our market leading health & wellbeing products and the health delivery services to help create healthier communities around the globe. We’re a group of passionate individuals committed to building technology solutions that transform the wellbeing of global citizens.

We’re seeking a skilled QA Specialist to join our team and contribute to the quality and reliability of our data-driven products and services. You will be a crucial guardian of data excellence. In this dynamic role, you'll leverage cutting-edge testing methodologies and tools to ensure our data products meet the highest standards of reliability and performance. You'll collaborate with cross-functional teams, planning and executing automated tests, identifying critical issues, and contributing to the continuous improvement of our development process. Your keen eye for detail and problem-solving skills will be instrumental in maintaining our company's reputation for delivering top-notch data solutions. If you're ready to play a vital role in shaping the future of Health Data and thrive in a fast-paced, collaborative environment, we want to hear from you!

What you’ll do

• Test Planning and Design:

  • Collaborate with data engineers, data architects, and business analysts’ / product owners to understand data requirements and functional specifications.

  • Develop comprehensive test plans and strategies, including test cases, test scenarios, and test data.

  • Design and create test cases in Gherkin format to ensure clear and concise test coverage.

• Test Automation:

  • Build and maintain robust test automation frameworks using industry-standard tools (e.g., Python, PyTest, Selenium, JUnit, TestNG).

  • Develop and execute automated test scripts for API testing, database validation, and UI testing.

  • Integrate test automation into CI/CD pipelines to enable continuous testing and delivery.

• Data Quality Assurance:

  • Perform data validation and verification to ensure data accuracy, completeness, and consistency.

  • Develop and implement data quality checks and monitoring processes.

  • Investigate and resolve data quality issues in collaboration with data engineers and data scientists.

• Performance Testing:

  • Conduct performance tests to evaluate the scalability, responsiveness, and reliability of data pipelines and data systems.

  • Identify performance bottlenecks and recommend optimization strategies.

• BI Object Testing:

  • Test the accuracy, completeness, and performance of SQL scripts, stored procedures, ETL processes, reports, dashboards, and KPIs in tools like SSRS, Cognos, and Power BI.

• Collaboration and Communication:

  • Collaborate effectively with cross-functional teams, including BI developers, data engineers, UI/UX developers, business analysts, and developers.

  • Communicate test results, findings, and recommendations clearly and concisely to technical and non-technical audiences.

  • Participate in sprint planning, daily stand-ups, and other Agile ceremonies.

What you bring

• Minimum 3-5 years of experience in software quality assurance and testing.

• Strong programming skills in Python or other relevant languages.

• Experience with API testing tools (e.g., Postman, RestAssured).

• Proficiency in SQL and database concepts.

• Knowledge of BI tools (SSRS, Power BI, Looker) and their testing methodologies.

• Understanding of data warehousing, data modeling, and data pipelines.

• Knowledge of test automation frameworks (e.g., Selenium, JUnit, TestNG).

• Experience with Agile methodologies (e.g., Scrum, Kanban).

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

Nice-to-haves

• Experience with cloud platforms (e.g., AWS, GCP, Azure).

• Bilingual (French-English)

Advanced knowledge of English is required, because you will, most of the time, interact in English with external parties (clients, suppliers, candidates, external partners, etc.), interact in English with internal parties (colleagues, internal partners, stakeholders, etc.), as part of this position's main responsibilities, given its national scope.

Salary Range:  52,500 – 106,000 CAD Annual

Actual total compensation will be determined based on factors such as knowledge, skills, performance, experience and location. Additionally, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family

• Flexibility to work in-office, virtually or a combination of both

• Generous company matched pension and share purchase programs

• Opportunity to give back to communities in which we work, live and serve

• Career growth and learning & development opportunities to develop your skills

• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. 

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. 

Disclaimer:  In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS.  Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.