Quality Assurance Lead

Posted 13 Days Ago
Be an Early Applicant
Waltham, MA
Hybrid
Senior level
Agency • Digital Media • Enterprise Web • Marketing Tech • Professional Services • Sales • Design
Enterprise sales & marketing solutions powered by technology and expertise you can’t find in-house.
The Role
The Quality Assurance Lead will establish QA processes for web projects, leading manual and automated testing, collaborating across teams, and integrating modern QA methodologies and tools.
Summary Generated by Built In

About demandDrive: demandDrive is an industry-leading integrated sales and marketing agency. We provide B2B clients with a comprehensive suite of solutions, from top-of-funnel marketing to sales execution. While most companies execute sales and marketing functions in isolation, demandDrive combines industry-leading services in both areas, driving greater productivity and increasing our clients' revenue growth.
Position Overview - Quality Assurance Lead: We are seeking an experienced QA Lead to establish and own the quality assurance process for our web design and development projects. You’ll be responsible for designing and documenting a scalable, modern QA methodology that ensures every website and website feature we deliver is functional, accessible, responsive, performant, and pixel-perfect.
As the first dedicated QA hire, you’ll set the standard for future QA team members and bring deep experience with QA automation, usability testing, cross-browser/device testing, and AI-assisted tools. You’ll work closely with developers, designers, and project managers to integrate quality assurance into every stage of the development lifecycle.
Job Duties and Responsibilities:

  • Design and Implement QA Methodology: Create a scalable, repeatable QA process tailored to web design and development workflows. Document testing protocols, checklists, tools, and best practices.
  • Manual and Automated Testing: Lead both manual and automated testing efforts across responsive websites, CMS platforms (e.g., WordPress, headless CMSs), and custom web applications.
  • Pixel-Perfect Design QA: Validate visual fidelity of Figma designs across screen sizes and browsers.
  • Cross-Browser/Device Testing: Test across a wide range of devices, browsers, and screen resolutions using tools like BrowserStack, LambdaTest, etc.
  • Performance, Accessibility, and SEO QA: Integrate modern quality metrics into testing, including performance (Lighthouse, WebPageTest), accessibility (axe, WAVE), and SEO audits.
  • AI-Driven QA Tools: Research, test, and integrate emerging AI-based QA tools to enhance testing speed, coverage, and bug detection.
  • Bug Tracking & Reporting: Clearly document and prioritize issues using tools like Bugherd or GitHub Issues. Communicate effectively with web engineers, account managers, designers, and stakeholders
  • Process Improvement & Knowledge Sharing: Continuously refine QA processes based on feedback and results. Mentor future QA hires and create training materials and documentation.
  • Collaboration: Participate in sprint planning, reviews, and standups. Coordinate with product, design, and dev teams to catch issues early and often.
     

Job Requirements: 
  • 5+ years of experience in QA/QC for web design and development
  • Strong knowledge of front-end technologies (HTML, CSS, JavaScript) and CMS platforms (especially WordPress)
  • Experience with QA automation tools (e.g., Cypress, Playwright, Selenium)
  • Proficiency in browser and device testing tools
  • Familiarity with accessibility standards (WCAG), performance audits, and responsive design principles
  • Excellent documentation and communication skills
  • Experience setting up QA workflows from scratch
  • Up-to-date with AI tools and modern QA technologies


Preferred Job Requirements:

  • Experience in an agency or fast-paced digital environment
  • Familiarity with version control (Git) and CI/CD pipelines
  • Knowledge of visual regression testing tools (Percy, Chromatic, Applitools)
  • Experience testing websites built with frameworks like React, Vue, or Next.js


Benefits include:

  • Fully Remote position
  • Annual salary
  • Great work-life balance + team culture
  • Casual dress code
  • demandDrive's complete tech stack, tools, systems, etc

Top Skills

Applitools
Axe
Browserstack
Chromatic
CSS
Cypress
Git
HTML
JavaScript
Lambdatest
Lighthouse
Next.Js
Percy
Playwright
React
Selenium
Vue
Wave
Webpagetest
Wordpress
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The Company
HQ: Waltham, MA
400 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

demandDrive is an industry-leading integrated sales and marketing agency.

We provide clients with enterprise-quality sales & marketing solutions to help them optimize their processes and increase revenue growth.

We are defined through our dedication to developing holistic sales & marketing strategies that fit within our clients’ existing framework in a way that optimizes for organizational growth.

Our capabilities go beyond simple plug-and-play sales & marketing services (though we can do that too!), as we work with every individual client to find a solution unique to their needs.

We utilize an integrated approach to identify needs across every clients’ revenue generating departments that combines the flexibility of outsourcing with the expertise and continued development of a close-knit internal team.

We have collected top honors such as being named to the Inc. 5000 list of fastest growing private companies in the US 7 years in a row.

Head over to our website to discover our suite of solutions & services to see how we can help you reach your growth goals!

Why Work With Us

Our culture is what allows us to provide the service we do for our clients in the B2B technology space. Our focus on employee-led growth has not only opened up tremendous opportunities for our reps, but they have in turn done the same for our clients.

As our co-founders say: “Take care of your employees, and they'll take care of the business."

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