QA Specialist

Job Description:

OPIS, a Dow Jones company, is one of the world’s most comprehensive sources for petroleum pricing and news information. OPIS provides real-time and historical spot, wholesale/rack and retail fuel prices for the refined products, renewable fuels and natural gas and gas liquids (LPG) industries. We deliver award-winning news, market intelligence and transparency to the entire refined energy marketplace and companies looking to go carbon neutral. At its core, OPIS uses a set of complex IT systems and tools, handling huge amounts of data in a reliable way, and providing customers with business applications to use this data as efficiently as possible.

OPIS is currently hiring in our Quality Assurance team. This is a unique opportunity to join a growing team that will become an important part of global OPIS IT and our Product Technology division. To fit this role, we are looking for that unique mix of technical capabilities, business knowledge, and strong interpersonal skills and adaptability.

We are looking for a QA Specialist to function as a software tester and product expert across multiple teams and multiple divisions of OPIS. You will play an integral role in the development and deployment of software in a fast-paced environment. You will embrace many different roles, offering input on development impact on our existing internal environment as well as anticipating impact on customer files, software, and experience. You will contribute to the Quality Assurance organization by leveraging business knowledge to aid in increased alignment between business requirements and IT deliveries.

YOUR RESPONSIBILITIES

• Work with multiple areas of business to learn OPIS products and processes inside and out, attending business meetings for your product specialty as well as Agile ceremonies for your project teams 

• Test software and content to ensure changes and additions meet business expectations without negatively affecting the existing reports and workflows

• Perform manual tests, including data validation and verification 

• Maintain test plans and estimates for testing tasks 

• Participate in production deploys with several project teams simultaneously

• Define User Stories working with the QA Engineer, Product Owner and other development team members to ensure stories are ready with appropriate user acceptance criteria

• Perform regression tests for deployment verification and auditing purposes

• Document and track testing results and bugs, working with developers to understand and recreate issues within software/projects

• Identify and track recurring issues, updating test plans and working with the QA Engineers to improve automation coverage to address recurring issues

• Help maintain documentation on product and software functionality, workflow, and process

• Leverage business and product knowledge to aid and support QA Engineers in building automated test suites and product teams during the development process

• Help identify potential workflow issues early in the development process 

• Learn and integrate quality assurance best practices 

YOUR EXPERTISE

• Bachelor’s Degree

• 0-2 years professional experience in customer service or other business environment 

• Ability to think abstract, outside of the box – to find bugs quickly, that are not the norm

• Strong analytical and organizational skills

• Excellent verbal, written, and interpersonal communication skills and the ability to interact and communicate with all levels of an organization

• Familiarity with different web browsers and common office software (Microsoft Office, Google Drive)

IT’S A BONUS IF YOU ALSO HAVE

• Experience working with Agile/Scrum teams

• Prior knowledge of OPIS data

• Experience with Azure DevOps (or other similar issue/bug tracking systems)

• Knowledge of the software development life cycle and performing functional, exception, edge, integration and regression tests

• Basic knowledge of at least one high-level programming language or technology

YOU ARE

• Able to work with multiple teams while also working independently 

• Comfortable working with large amounts of data

• Not afraid to dig deep to find resolutions to recurring issues 

• Able to quickly jump from project to project, switching gears multiple times throughout the day 

• Excellent at communicating issues discovered to all members of a project team 

• Able to communicate with technical and non-technical business and development team members

• Able to thrive in a fast-paced environment

• Fluent in English speaking and writing 

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/AA/M/F/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area:

Dow Jones - OPIS

Job Category:

Software Product Engineering

Union Status:

Non-Union role